FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.54

2.5 Rating 804 Reviews

35 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even though my flowers arrived too late and were extremely dried up, my money was completely refunded. Their customer service was above average. Thank you, FTD for your help.”

Helpful Report

Posted 3 weeks ago

Thank you for your understanding and for sharing your experience! We're thrilled to hear that our customer service met your needs. Your satisfaction is important to us, and we hope to brighten your day with our flowers in the future!

Posted 3 weeks ago

“After flowers were not recieved called FTD to get someone with broken english explain to me that the flowers were delivered. It was 7pm and I had just gotten off the phone with the person who was to get the flowers. The flowers were delivered later that night. It was a Tuesday. Why so late? Why did the representative from FTD tell me the flowers had been delivered when in fact the had not?”

Helpful Report

Posted 3 weeks ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 3 weeks ago

“I was disappointed that the arrangement I chose was not available in TN. Not the fault of FTD who sent a beautiful bunch of flowers instead.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 3 weeks ago

“I ordered flowers for a very special occasion on behalf of my incapacitated son. Ordered in Thursday, to be delivered Saturday. They were not delivered y til Tuesday, extremely dried up and withered. They refunded 10$. I will not repeat the same mistake of using this company again.”

Helpful Report

Posted 3 weeks ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 3 weeks ago

“She said the floral arrangement was GORGEOUS. Thank you for helping an elderly friend of mine feel special on her birthday.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your lovely feedback! We're overjoyed to hear that the floral arrangement helped make your friend's birthday special.

Posted 3 weeks ago

“My recipients always get beautiful long lasting flowers!”

Helpful Report

Posted 3 weeks ago

Thank you, Kathleen! We're delighted that your recipients received beautiful and long-lasting flowers. It's wonderful to know our blooms can bring joy to others!

Posted 3 weeks ago

“The flowers arrived wilted. My mother had to prune the outer petals and some of the flowers were already tilted downward. Very disappointed”

Helpful Report

Posted 3 weeks ago

“I was very pleased for the availability for the flower delivery. My niece sent a picture of the bouquet and they were fresh and beautiful!”

Helpful Report

Posted 3 weeks ago

Thank you, Beth! We're so happy to hear that the bouquet was fresh and beautiful. It's wonderful to know that we could bring a smile to your niece's face. Warm wishes, Team FTD Flowers

Posted 3 weeks ago

“Great 👍 customer service and the quality of the product is outstanding”

Helpful Report

Posted 3 weeks ago

We're thrilled to hear you had a great experience with our customer service and that you found the quality of our products outstanding.

Posted 3 weeks ago

“My daughter loved the Birthday Cake flowers! Delivery was on time, great value for the price, and I'll be recommending FTD to my friends as a result.”

Helpful Report

Posted 3 weeks ago

We’re so pleased to hear that your daughter loved the Birthday Cake flowers and that the delivery met your expectations. We truly appreciate your recommendation!

Posted 3 weeks ago

“Beautiful arrangement, great service and better value than “flowers in box”. I’ve been a customer for years.”

Helpful Report

Posted 3 weeks ago

Thank you, John! We’re delighted to know that you found our arrangement beautiful and valued our service.

Posted 3 weeks ago

“This arrangement was beautiful and delivered as requested. Definitely recommend!”

Helpful Report

Posted 3 weeks ago

We're so glad to hear you loved the arrangement and that it arrived as planned!

Posted 3 weeks ago

“This arrangement was beautiful and delivered as requested. Definitely recommend!”

Helpful Report

Posted 3 weeks ago

We're thrilled to hear that the arrangement was beautiful and delivered on time.

Posted 3 weeks ago

“The flowers were beautiful once they arrived. However they were received a day later than I chose after being notified the night before the original day I asked for. Fortunately it wasn’t for a special delivery like a birthday or anniversary”

Helpful Report

Posted 3 weeks ago

“recently ordered from FTD Flowers and had an outstanding experience! The customer service team was responsive, helpful, and ensured that my order was delivered on time. The flowers were beautiful, fresh, and exceeded my expectations. The price was reasonable, and the delivery process was seamless. I highly recommend FTD Flowers for their excellent service, quality products, and attention to detail. Five stars isn't enough - I'd give them ten stars if I could!”

Helpful Report

Posted 3 weeks ago

Thank you so much for your amazing review! We're overjoyed to hear that you had an outstanding experience with our customer service and that the flowers exceeded your expectations. Your recommendation truly means the world to us, and we can't wait to serve you again!

Posted 3 weeks ago

“Beautiful flowers…..great service”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words! We’re delighted to hear that you loved the flowers and received great service. Your feedback brightens our day!

Posted 3 weeks ago

“It was very easy to order online. The flowers were beautiful and arrived the next day as promised. I would definitely recommend”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful feedback! We’re thrilled to hear that your order was easy and the flowers met your expectations. Your recommendation means a lot to us.

Posted 3 weeks ago

“Ordering was painless. The rose bush was a hit!”

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Posted 3 weeks ago

We appreciate you taking the time to post about your experience.

Posted 3 weeks ago

“Good service. Flowers delivered on time!”

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Posted 3 weeks ago

We appreciate you taking the time to post about your experience.

Posted 3 weeks ago

“Easy order process and beautiful arrangement. Thanks!”

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Posted 3 weeks ago

Thank you for taking the time to review your experience with our service.

Posted 3 weeks ago

FTD Flowers is rated 2.5 based on 804 reviews