FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.74

2.7 Rating 936 Reviews

41 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mother was very happy for the beautiful plant. Thank you!”

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Posted 1 month ago

Thank you so much for your wonderful review, Brian! We're thrilled to hear that your mother loved the beautiful plant. It's always our goal to bring joy to our customers and their loved ones.

Posted 1 month ago

“I have never been disappointed with an order from FTD!! I use them every special occasion !”

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Posted 1 month ago

Thank you so much for your kind words, Jocelyn! We're delighted to hear that we've continually met your expectations for special occasions. Your loyalty means the world to us!

Posted 1 month ago

“Good selection of arrangements. Reliable delivery on time.”

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Posted 1 month ago

Thank you for your fantastic review, Karen! We're glad to hear that you appreciated our selection of arrangements and that our delivery service met your expectations.

Posted 1 month ago

“I was told by the recipient that the flowers were one of the prettiest bouquets she has received. Perfect fall colors.”

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Posted 1 month ago

Thank you for your lovely review, Michele! We're so happy to hear that the recipient found the bouquet to be one of the prettiest she's received, especially with those perfect fall colors.

Posted 1 month ago

“Only 2 of the 12 openned. See attached pictures.”

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Posted 1 month ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“Everything was great!”

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Posted 1 month ago

Thank you for your wonderful feedback! We're thrilled to hear that everything went great.

Posted 1 month ago

“The flowers ordered were for my niece. She loved them and was surprised how beautiful they were.”

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Posted 1 month ago

Thank you so much for sharing your experience, Sandra! We're delighted to hear that your niece loved the flowers and found them beautiful.

Posted 1 month ago

“Delivered as promised in time and quality”

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Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“My cousin (recipient) enjoyed the flowers, they made her cry!🥹”

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Posted 1 month ago

We appreciate you taking the time to post about your experience.

Posted 1 month ago

“Thank You 💐”

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Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“Flowers were as pictured. Delivery was a day late.”

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Posted 1 month ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 month ago

“The flowers were delivered on time and in great condition.”

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Posted 1 month ago

We appreciate you taking the time to post about your experience.

Posted 1 month ago

“They arrived on a hot summer day with no water. Is that how it’s supposed to be? If the box sat in the sun, I doubt they would last very long. Why pay for flowers and vase if it’s a DIY kit? They seemed to be OK and she put them in water right away.”

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Posted 1 month ago

“always good service but last time I was told I had to open an accout in order to order! I had to call and had someone do the order which took more time..annoying! will not use again”

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Posted 1 month ago

A supervisor has reached out to you and has sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 month ago

“This arrangement was beautiful. It was timely and my wife was both surprised & pleased. It is nice to receive a bouquet of flowers already professionally arranged as opposed to the “do it yourself” companies. Final, the delivery is over a week old and with the exception of the roses which we had to remove, everything thing is gorgeous. The Lilly’s are still blooming.”

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Posted 1 month ago

Thank you for taking the time to review your experience with our service.

Posted 1 month ago

“Absolutely perfect and well received”

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Posted 1 month ago

We appreciate you taking the time to post about your experience.

Posted 1 month ago

“Flowers were exactly what I ordered and arrived on time. Can’t beat that!”

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Posted 1 month ago

We appreciate your review and appreciate you taking the time.

Posted 1 month ago

“I ordered the flowers for my Mother-in-law's Birthday. Although my husband, her son, passed away last year, I wanted to send her a beautiful floral arrangement for her 94th Birthday. FTD did not disappoint. The roses and lillies are absolutely beautiful! Thank you!”

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Posted 1 month ago

Thank you for your heartfelt review, Judith! We're truly honored to have been part of such a special occasion for your Mother-in-law. It's wonderful to hear that the roses and lilies brought beauty to her 94th birthday. Wishing you and your family all the best during this time.

Posted 1 month ago

“I had to contact FTD twice before I received any information about my order and why it was delayed. Two days after the flowers were supposed to be delivered, I was told that the bouquet I ordered was unavailable. A substitute bouquet was delivered three days late. I was told I would receive a refund for the shipping charges and I never received the refund.”

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Posted 1 month ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 1 month ago

“Albertsons in Hobbs, NM were the florists that received the order. They were amazing! They reached out to me when my mom was not answering her door and held the flowers until she was home 3 days later. Communication was much appreciated, thanks!”

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Posted 1 month ago

Thank you for your fantastic review, Cristina! We're delighted to hear that the team at Albertsons took such great care in ensuring the flowers reached your mom safely. We pride ourselves on our communication and are so glad it made a difference for you.

Posted 1 month ago

FTD Flowers is rated 2.7 based on 936 reviews