FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.54

2.5 Rating 804 Reviews

35 %

of reviewers recommend FTD Flowers

Company Reviews

Metrics

Info

About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

Visit Website

Phone:

800-736-3383

Write Your review

Tell us how FTD Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, great delivery service, beautiful flower everytime.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your experience. We truly appreciate your feedback.

Posted 3 weeks ago

“Ease of selection and ordering.”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback! We're glad to hear that you found the selection and ordering process easy. We appreciate your support and look forward to serving you again!

Posted 3 weeks ago

“Great experience with this FTD partner. This local florist prepared a beautiful and fragrant bouquet of pick roses, carnations, and greenery! The delivery was made on time and the delivery driver was a super nice person! Highly recommend flowers from FTD partner florists!”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your experience. We truly appreciate your feedback.

Posted 3 weeks ago

“Exactly what I'd ordered and the recipient loved them! Thank you!”

Helpful Report

Posted 3 weeks ago

We appreciate you taking the time to post about your experience.

Posted 3 weeks ago

“Good Service.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to review your experience with our service.

Posted 3 weeks ago

“Good service.”

Helpful Report

Posted 3 weeks ago

We appreciate you taking the time to post about your experience.

Posted 3 weeks ago

“Based on the floral arrangement, I would have given a rating of 5, because they were beautiful! However, the difficulties with the delivery was frustrating.”

Helpful Report

Posted 3 weeks ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 3 weeks ago

“I told you at the time of my last order, I will never use FTD again. I discovered, almost immediately, that my delivery date got entered incorrectly. I notified Customer Service (what a misnomer) at once asking to correct the date. They said they couldn’t even though the flowers wouldn’t be sent for a week. That is ridiculous. I wasn’t trying to cancel the sale but just wanted to correct the delivery date. My flowers arrived a week later than the event. Whatever joy I would have felt had it been received as planned was dashed. I am therefore done with FTD and your affiliates despite years of being a loyal and active customer.”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.

Posted 3 weeks ago

“I paid $89 for something that cost maybe $20. It was completely different from what I ordered. It was hideous and I was so embarrassed. They offered to deliver the correct product a day later that never came and then refunded me $19. Never again will I order from this place. Ever! My recommendation is swipe left and go somewhere else. I ordered the glass vase with flowers and got the low budget silver. Flowers were not even close.”

Helpful Report

Posted 3 weeks ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 weeks ago

“The bouquet that I selected, I was able to see at the celebration of life( 5 days later since delivery), and it was still beautiful—perfect job (Medford was even having a heat wave_. Sharon Johnson”

Helpful Report

Posted 4 weeks ago

Thank you so much for your wonderful review, Sharon! We’re thrilled to hear that the bouquet remained beautiful even after several days. Your support means the world to us, especially during such a special occasion. Warm wishes, Team FTD Flowers

Posted 4 weeks ago

“Nice arrangement delivered at right time.”

Helpful Report

Posted 4 weeks ago

We appreciate your review and appreciate you taking the time

Posted 4 weeks ago

“Great customer service; amazing bouquet!”

Helpful Report

Posted 4 weeks ago

We appreciate you taking the time to post about your experience.

Posted 4 weeks ago

“The flowers I sent to my daughter in law were very nice and she liked them very much.The delivery was also very good.”

Helpful Report

Posted 4 weeks ago

We appreciate you taking the time to post about your experience.

Posted 4 weeks ago

“I always have great service and quality with FTD. Flowers are so pretty and have always been delivered on time. I order from FTD for a lot of occasions and have always been pleased.”

Helpful Report

Posted 4 weeks ago

We appreciate you taking the time to post about your experience.

Posted 4 weeks ago

“Fast service, delivered on time. Easy to order. Delivered a quality arrangement that looked like the picture shown online when I ordered.”

Helpful Report

Posted 4 weeks ago

Thank you so much for your kind review! We're thrilled to hear that our fast service and quality arrangements met your expectations. Your satisfaction is our top priority, and we're glad to have made your experience enjoyable. Warm regards, Team FTD Flowers

Posted 4 weeks ago

“I had a very good experience with my recent FTD purchase. Although the flowers were pricey, they were beautiful and the whole process was seamless. The site was easy to navigate as well.”

Helpful Report

Posted 4 weeks ago

Thank you for your wonderful review! We're delighted to hear that you found our flowers beautiful and the ordering process seamless. Your satisfaction means a lot to us, and we're glad you enjoyed your experience on our site. Warm wishes, Team FTD Flowers

Posted 4 weeks ago

“Fast service, and always beautiful bouquets! Like most straight men, I don't know one flower from another so I shop by looking at pictures on the FTD website, and my wife is always delighted. A++”

Helpful Report

Posted 4 weeks ago

Thank you for the fantastic review! We're so glad to hear that our fast service and beautiful bouquets bring joy to your wife. Your trust in us means the world, and we're here to help make every occasion special! Warm wishes, Team FTD Flowers

Posted 4 weeks ago

“Always precise and consistent deliveries. The flowers are just as they are photographed in the advertisement. No surprises.”

Helpful Report

Posted 1 month ago

Thank you for your amazing review! We’re thrilled to hear that you appreciate our precise and consistent deliveries, and that our flowers match your expectations perfectly. Your feedback is invaluable to us, and we look forward to serving you again soon! Warm regards, Team FTD Flowers

Posted 4 weeks ago

“My friend said that the flowers were quite beautiful! I had her send me a photo and they were beautiful!”

Helpful Report

Posted 1 month ago

We appreciate you taking the time to post about your experience.

Posted 1 month ago

“beutiful floral arrangement”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words about the floral arrangement and we're thrilled to hear you found it beautiful! Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 month ago

FTD Flowers is rated 2.5 based on 804 reviews