FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.16

3.2 Rating 1,354 Reviews

51 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the clear skies bouquet. Supposed to include white roses and delphinium. What my daughter received was a nightmare- the worst grocery store bouquet you could imagine. Instead of delphinium and roses it was spray painted hydrangea - truly awful. To their credit customer service delivered an alternate bouquet from a different florist - far better than the first bouquet- but a far cry from the blooms that were promised. I will avoid FTD from now on. I tried to upload photos but mysteriously won’t upload.”

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Posted 1 year ago

“On time, a day before my cousins celebration of life..”

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Posted 1 year ago

“Very beautiful spray arrangement that was done for a friend’s funeral! Would order again from FTD Flowers!”

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Posted 1 year ago

“Excellent service, 100% reliable”

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Posted 1 year ago

“Awesome flowers”

FTD Flowers 5 star review on 16th July 2024

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Posted 1 year ago

“They looked exactly like the photo on the website.”

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Posted 1 year ago

“First of all no delivery. Called they said it was delivered. But never was. Then promised next day-still no delivery. Called and asked for supervisor who said flowers would be delivered that day. No flowers. He also advised that I should have low expectations that the flowers would be delivered! Then flowers delivered following day minus extra flowers promised for having missed the original date 3 days earlier for someone coming out of hospital who was home all the time. Awful experience.”

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Posted 1 year ago

““Very easy to use the website, had great choice of flowers to choose from, Delivered my order on day I requested. Emailed me when order was delivered. Great job FTD!”

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Posted 1 year ago

“I was lied to twice that the my order was delivered. It never made it to its destination, but FTD sent me an email that it was delivered! UPS supposedly delivered it, but couldn’t provide a picture if the delivery! I can’t get a real person on the phone to discuss. I am thoroughly disgusted!”

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Posted 1 year ago

“Do not order here. We ordered a $130 bouquet and got a $ $35 bouquet. These people are crooks. Don’t use this service!”

FTD Flowers 1 star review on 27th June 2024

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Posted 1 year ago

“Do not use this service. They charge and arm and a leg and for same day delivery and thenthey don't deliver. Customer service is in India and you can understand a word they say. When you pick same day delivery it's for a reason FTD! Thanks for ruining it.”

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Posted 1 year ago

“They support the activities of illegal brokers and engage in money laundering. I connected my wallet there, and my currencies were downloaded and sent without authorization. I noticed when i want to withdraw my hard earned $30,000 that my transaction is displayed as failed and my wallet is empty. I filed their fraudulent case through www.fusionforensics.tech which enable me to get back my money from the scam company ,they helped me to get back my fund with a very intelligent workers and expert hackers that fight against fraud.”

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Posted 1 year ago

“If I could leave a 0 star review, I would. Complete and utter failure to do their one single job. I ordered flowers to the hospital for my aunt's surgery for same day delivery. FOUR days after I ordered them FTD contacted me to tell me the order was delayed. Then they said they would refund 50% and upgrade the flowers. And then 12 hours later I got an email with a full refund (the email was itself a response to another customer's email chain about their missing flowers for a funeral). And then I called to see if my flowers were in fact going to be delivered and got an automated response which sent me to a tracking number which showed that my order was in fact cancelled! So I guess the flowers are never coming, not that it matters because my aunt is already home from the hospital. They had one job. Epic fail.”

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Posted 1 year ago

“Ordered Lilies but they delivered an umbrella plant instead without ever advising me of the substitution. They apologized when I contacted them but would only give a $24.68 refund. I told them they'd have to refund the entire product amount (I even volunteered to waive the shipping & taxes) but they wouldn't work with me. I should have did a quick background check online since there's so many complaints about them. What a ripoff.”

FTD Flowers 1 star review on 6th June 2024

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Posted 1 year ago

“I ordered the 'top shelf' 3rd level of flowers for my mother for Mother's Day. Not only did they fail to deliver on the agreed date, but they also kept saying they would deliver the flowers each day for 5-6 days over, raising my mom's hopes and then never delivering. After a week of this, they went MIA. Despite my multiple attempts to reach them, they ended up automatically refunding my card for $114 around 10 days later without ever trying to resolve the issue first. AVOID THIS COMPANY AT ALL COSTS!”

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Posted 1 year ago

“Ordering was easy!”

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Posted 1 year ago

“It was easy to order and it arrived on time.”

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Posted 1 year ago

“The flowers were beautiful and arrived on time. The recipient was very happy. However, the $20 delivery charge is excessive and made me think twice about placing an order.”

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Posted 1 year ago

“Very easy to use the website, had great choice of flowers to choose from, Delivered my order on day I requested. Emailed me when order was delivered. Great job FTD!”

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Posted 1 year ago

“Great arrangement, arrived when expected! Made my Mom really happy for Mother’s Day.”

FTD Flowers 5 star review on 21st May 2024

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Posted 1 year ago

FTD Flowers is rated 3.2 based on 1,354 reviews