FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.09

3.1 Rating 1,536 Reviews

50 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a little disappointed when I saw what was delivered. I flew to the funeral service, so I was able to see the plant at the service. The size was smaller than I expected. Would it be possible to place sizes with the plant sizes? Thanks”

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Posted 10 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 10 months ago

“Beautiful flowers. Great service.”

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Posted 10 months ago

Thank you for taking the time to review your experience with our service.

Posted 10 months ago

“My aunt received the flowers for her 85th birthday and thought they were very nice . She loved the red and pink flowers Thanks”

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Posted 10 months ago

We appreciate your review and appreciate you taking the time.

Posted 10 months ago

“Delivered on time price was right and kept in the loop about delivery”

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Posted 10 months ago

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Posted 10 months ago

“I sent the flowers to my sister for her birthday. She received them and sent me a picture. They are beautiful thank you for that. I do have a complaint. I paid $6.99 for a greeting card and instead of a card, she received a piece of paper, a trifold piece of paper with what I wanted to say to her on it. I was very disappointed. I called and complained immediately, and I am being reimbursed the money for the card thank you for that. I have never had this problem before and I will not be buying another greeting card.”

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Posted 10 months ago

Thank you so much for taking the time to leave a review of your recent experience. Your feedback means a lot to us. We really appreciate it!

Posted 10 months ago

“I personally did not get to see the plant but the recipient told me it was very pretty”

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Posted 10 months ago

We appreciate you taking the time to post about your experience.

Posted 10 months ago

“My friend loved them”

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Posted 10 months ago

Thank you for taking the time to review your experience with our service.

Posted 10 months ago

“Very nice. Plant was beautiful. Will use again. Thank you.”

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Posted 10 months ago

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Posted 10 months ago

“The arrangement that was ordered and received was perfect. It looked exactly as the photo online did. The delivery was on time and customer service was exceptional. The gentlemen helped secure the sale of this arrangement for my mother's funeral service.”

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Posted 10 months ago

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Posted 10 months ago

“FTD has been around for YEARS! Their pricing, product and membership to waive delivery charges can't be beat! AND when the product delivered matches the photo you selected in from = priceless🙌”

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Posted 10 months ago

We appreciate you taking the time to post about your experience.

Posted 10 months ago

“My good friend was delighted with this colorful bouquet.”

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Posted 10 months ago

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Posted 10 months ago

“It was a gift for my mother-in-law and I ordered it the day before her birthday. It was delivered on time and it was a great arrangement.”

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Posted 10 months ago

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Posted 10 months ago

“The arrangement came on time and was beautiful!”

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Posted 10 months ago

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Posted 10 months ago

“You guy’s are great you made the delivery the next day for my son’s anniversary and my daughter in law were happy and surprised thank you so much highly recommend FTD to everyone!”

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Posted 10 months ago

Thank you so much for your wonderful review, Socorro! We’re thrilled to hear that we could help make your son’s anniversary special. Your recommendation means everything to us! Warm wishes, Team FTD Flowers

Posted 10 months ago

“Smooth Transaction AAAAA”

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Posted 10 months ago

Thank you for your glowing review, Mario! We're so pleased to hear you had a smooth transaction with us. Your satisfaction means the world to our team!

Posted 10 months ago

“Good people!”

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Posted 10 months ago

Thank you for your kind words, Charles! We truly appreciate your support and are glad to have you as part of our FTD family.

Posted 10 months ago

“I went on FTD’s website to order flowers for my mother who is in the hospital. The hurdle liking flowers look as though they took them from a cemetery. The flowers were wilted and oranges were dark. I’m not using this company again. I’ve ordered from this company once before and a friend didn’t receive the flowers. I’m done with their company now. I’ve wasted my money. OMG look at the flowers that i ordered versus the flowers that she received. Next stop is the better business bureau”

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Posted 10 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 10 months ago

“The arrangement I ordered for my mom is absolutely gorgeous!!!”

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Posted 11 months ago

We appreciate you taking the time to post about your experience.

Posted 11 months ago

“The flowers I ordered for my daughter-in-laws's birthday, were fresh and beautiful!!! There was a sale price that was helpful!!! Also, they were delivered on time for her birthday!!! Thank you for the excellent service!”

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Posted 11 months ago

Thank you so much for your fantastic review, Kathryn! We're thrilled to hear that the flowers were fresh and beautiful, and that they arrived on time for such a special occasion. Your appreciation for our service truly brightens our day!

Posted 11 months ago

“The flowers arrived wilted. And they were filled with more greens than flowers.”

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Posted 11 months ago

Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.

Posted 10 months ago

FTD Flowers is rated 3.1 based on 1,536 reviews