FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.03

3.0 Rating 1,127 Reviews

48 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were delivered on time and made my daughter.”

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Posted 2 months ago

We appreciate your review and appreciate you taking the time.

Posted 2 months ago

“I have purchased flowers from them for my father-in-law’s memorial. Out of three arrangements. One was there when I arrived. And then called to check on the status of the other two the second one arrived as the guest were arriving, they had to walk through the service to place the flowers. The third arrangement never showed up. When I contacted FTD they told me that the first two flowers did arrive so they would give me 50% off on the second arrangement that grant you arrived when people were being seated and a full refund for the one I never receive.. how generous of them. I would not recommend them. I had to escalate the car, spend a better part of an hour and a half to resolve this you would think they would have more respect considering their line of business knowing that when flowers are going to a memorial service they should be done in a timely and stress-free. I can assure you that was not my experience.”

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Posted 3 months ago

“I recently placed an order for a bouquet of white roses to be sent to the family of a deceased friend. What they received was far from what I ordered A white rose bush with one white small rose on it. I ordered on computer and the order was received in Chicago, it took almost a week for friends IN NY to receive it. I did receive a very small rebate after complaining. PLEASE ALWAYS CALL YOU ORDER INTO THE LOCAL FLORIST IN THE AREA YOU WANT. DO NOY USE FTD”

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Posted 3 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 3 months ago

“They have provided a positive experience for the recipients.”

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Posted 3 months ago

Thank you for your lovely review! We’re delighted to know that the recipients had a positive experience with our flowers. Your feedback truly warms our hearts!

Posted 3 months ago

“I would not recommend using FTD. I sent flowers to a funeral. they were supposed to be an upright spray. They were not. They were on the floor. They were wilted. I do not recommend.”

Helpful Report

Posted 3 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 3 months ago

“Beautiful arrangement and prompt delivery.”

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Posted 3 months ago

Thank you for your wonderful review! We're thrilled to hear that you loved the arrangement and that it arrived promptly. Your satisfaction means the world to us!

Posted 3 months ago

“Ordering was easy and arrived on time. Person receiving sent me a Pic, the plant and flowers were beautiful!”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“I very disappointed with the arrangement that I had ordered for a sick family member. I don't believe I got what I paid for. I've included the picture of the arrangement from your site & the photo from my recipient. Anyone that knows how to create a floral arrangement knows you need to have height for it to stand out.”

Helpful Report

Posted 3 months ago

A supervisor has reached out to you and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 3 months ago

“Seamless ordering process and quality floral design delivered”

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Posted 3 months ago

Thank you for your fantastic review! We're so glad to hear that you had a seamless experience and that our floral designs met your expectations. Your feedback means a lot to us!

Posted 3 months ago

“Everything flowed swiftly and beautifully, and our recipients were overwhelmed with joyful surprise. Thank you for making this gift possible.”

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Posted 3 months ago

We appreciate you taking the time to post about your experience.

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

We appreciate your review and appreciate you taking the time.

Posted 3 months ago

“My friend really enjoyed her flowers. They arrived early and she said they were beautiful, bright and cheered her right up. Thank you”

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Posted 3 months ago

Thank you so much for your wonderful review, AB! We're thrilled to hear that your friend loved the flowers and that they brought some cheer to her day. Your kind words truly inspire us to keep spreading joy!

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Thank you so much for your wonderful feedback! We're delighted to hear that you experienced excellent service. Your kind words encourage us to continue providing top-notch experiences for our customers!

Posted 3 months ago

“Absolutely beautiful arrangement”

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Posted 3 months ago

Thank you so much for your glowing review! We're delighted to hear that you found the arrangement absolutely beautiful. Your kind words motivate us to keep creating stunning floral experiences!

Posted 3 months ago

“Two of the calla lilies were wilted and dead and half the white roses were browning and the others off color. Threw away all but two of the roses.”

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Posted 3 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 months ago

“Very easy”

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Posted 3 months ago

Thank you for your fantastic review, Dan! We're thrilled to hear that you found the process so easy. Your feedback truly brightens our day!

Posted 3 months ago

“The flowers arrived in time and most of them were in good condition but the roses did not look good at all. Sending flowers via UPS was probably not the best method.”

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Posted 3 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 months ago

“Recipient never received”

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Posted 3 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 months ago

“My sister loved her gift.”

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Posted 3 months ago

Thank you for your fantastic review! We're so happy to hear that your sister loved her gift. Your support means a lot to us!

Posted 3 months ago

“Missed the anniversary flowers for my wife by a full day. Very disappointed.”

Helpful Report

Posted 3 months ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 3 months ago

FTD Flowers is rated 3.0 based on 1,127 reviews