FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.20

3.2 Rating 1,279 Reviews

53 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers delivered on time. I was notified about the delivery. But it would have been nice if I had been sent a picture of what it looked like. I have no idea if it was beautiful or not”

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Posted 2 months ago

Thank you for taking the time to review your experience with our service.

Posted 2 months ago

“I placed an order for next day delivery, as offered by FTD, for an additional $9.99. This arrangement was due to a critical time in a family member's life. When they were not delivered, I emailed FTD and was notified they would be delivered one week later than the original order!! Three times I responded to their "canned" email response, which indicated they were on track for delivery in one week. I explained we had a difficult time and asked if they could be delivered the next day, again receiving what must have been an AI response they would be delivered one week late. This morning, I called to explain and request they be sent sooner. No, they were in tracking to be sent on the 22nd. However, the positive side was they would refund my money and will still deliver the flowers one week late, sadly not when needed.”

Helpful Report

Posted 2 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 2 months ago

“Bouquet was amazing. Was a wonderful birthday gift.”

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Posted 2 months ago

We’re thrilled you enjoyed the bouquet and that it made a wonderful birthday gift. Thank you for sharing your experience.

Posted 2 months ago

“Just amazing. Thanks a lot.”

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Posted 2 months ago

We appreciate you taking the time to post about your experience.

Posted 2 months ago

“The plant that i sent was very nice. The person I was sending it LOVED it”

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Posted 2 months ago

We appreciate your review and appreciate you taking the time.

Posted 2 months ago

“Beautiful arrangement, better than photos. Easy to order and smooth delivery. This brightened my family member's hospital stay. Thank you!!”

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Posted 2 months ago

Thank you so much for your lovely review, Nannette! We're thrilled to hear that the arrangement exceeded your expectations and brightened your family member's stay. Your kind words mean a lot to us!

Posted 2 months ago

“I use FTD for the flowers I buy because they support local florists who deliver spectacular arrangements. Thank you!”

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Posted 2 months ago

Thank you for your fantastic review, Gary! We’re delighted to hear that you appreciate our support for local florists and the splendid arrangements they create.

Posted 2 months ago

“Delivery was on time and enjoyed by recipient .”

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Posted 2 months ago

Thank you for your wonderful review! We're thrilled to hear that the delivery was timely and enjoyed by the recipient.

Posted 2 months ago

“The arrival was spot on and the arrangement was perfect!”

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Posted 2 months ago

We're so grateful that you took the time to share your experience with us.

Posted 2 months ago

“Always great arrangements and on time.”

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Posted 2 months ago

Thank you for taking the time to review your experience with our service.

Posted 2 months ago

“Beautiful yellow roses.”

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Posted 2 months ago

We appreciate you taking the time to post about your experience.

Posted 2 months ago

“They were stunning!”

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Posted 2 months ago

We appreciate your review and appreciate you taking the time.

Posted 2 months ago

“The rose plant was lovely as was the windchime. Delivery was made as promised.”

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Posted 2 months ago

We're so grateful that you took the time to share your experience with us.

Posted 2 months ago

“My sister in law loved the arrangement. Everything arrived on time!”

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Posted 2 months ago

Thank you for taking the time to review your experience with our service.

Posted 2 months ago

“Quality of flowers, arrangement and delivery!”

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Posted 2 months ago

We appreciate your review and appreciate you taking the time.

Posted 2 months ago

“Very disappointed that the product that was received was less than what was represented in the advertised image. Blooms were wilted and withered, and the bouguet was not full - certainly not worth the $80 for which I paid.”

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Posted 2 months ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 2 months ago

“I've been ordering flowers from FTD for years. They're always beautiful!! However a few weeks ago I sent a $100 arrangement to my friends parents for their 65 wedding anniversary and I was so very disappointed!! They came in a box with the vase (that I paid extra for) separate. Some of the flowers were dead!!”

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Posted 2 months ago

Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.

Posted 2 months ago

“The Fall bouquet was beautiful and worth the money. However, it was packaged in a deep basket that made it very difficult to water without risking leaks and overflow. I would recommend a conventional vase.”

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Posted 2 months ago

Thank you for your thoughtful feedback! We're glad to hear you loved the Fall bouquet and found it beautiful. Your suggestion regarding the packaging is invaluable, and we’ll certainly take it into consideration for future arrangements.

Posted 2 months ago

“Flowers were delivered as promised and the Recipient was very pleased.”

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Posted 3 months ago

Thank you for your lovely feedback! We’re thrilled to hear that the recipient was pleased with their flowers. Your satisfaction is our top priority, and we can’t wait to serve you again!

Posted 3 months ago

“The flowers were delivered at 7pm. Her birthday was nearly over! I ordered them 1 week ago”

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Posted 3 months ago

FTD Flowers is rated 3.2 based on 1,279 reviews