FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.03

3.0 Rating 1,127 Reviews

48 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank You 💐”

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Posted 2 months ago

Thank you for taking the time to review your experience with our service.

Posted 2 months ago

“Flowers were as pictured. Delivery was a day late.”

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Posted 2 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 2 months ago

“The flowers were delivered on time and in great condition.”

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Posted 2 months ago

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Posted 2 months ago

“They arrived on a hot summer day with no water. Is that how it’s supposed to be? If the box sat in the sun, I doubt they would last very long. Why pay for flowers and vase if it’s a DIY kit? They seemed to be OK and she put them in water right away.”

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Posted 2 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 months ago

“always good service but last time I was told I had to open an accout in order to order! I had to call and had someone do the order which took more time..annoying! will not use again”

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Posted 2 months ago

A supervisor has reached out to you and has sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 months ago

“This arrangement was beautiful. It was timely and my wife was both surprised & pleased. It is nice to receive a bouquet of flowers already professionally arranged as opposed to the “do it yourself” companies. Final, the delivery is over a week old and with the exception of the roses which we had to remove, everything thing is gorgeous. The Lilly’s are still blooming.”

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Posted 2 months ago

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Posted 2 months ago

“Absolutely perfect and well received”

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Posted 2 months ago

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Posted 2 months ago

“Flowers were exactly what I ordered and arrived on time. Can’t beat that!”

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Posted 2 months ago

We appreciate your review and appreciate you taking the time.

Posted 2 months ago

“I ordered the flowers for my Mother-in-law's Birthday. Although my husband, her son, passed away last year, I wanted to send her a beautiful floral arrangement for her 94th Birthday. FTD did not disappoint. The roses and lillies are absolutely beautiful! Thank you!”

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Posted 2 months ago

Thank you for your heartfelt review, Judith! We're truly honored to have been part of such a special occasion for your Mother-in-law. It's wonderful to hear that the roses and lilies brought beauty to her 94th birthday. Wishing you and your family all the best during this time.

Posted 2 months ago

“I had to contact FTD twice before I received any information about my order and why it was delayed. Two days after the flowers were supposed to be delivered, I was told that the bouquet I ordered was unavailable. A substitute bouquet was delivered three days late. I was told I would receive a refund for the shipping charges and I never received the refund.”

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Posted 2 months ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 2 months ago

“Albertsons in Hobbs, NM were the florists that received the order. They were amazing! They reached out to me when my mom was not answering her door and held the flowers until she was home 3 days later. Communication was much appreciated, thanks!”

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Posted 2 months ago

Thank you for your fantastic review, Cristina! We're delighted to hear that the team at Albertsons took such great care in ensuring the flowers reached your mom safely. We pride ourselves on our communication and are so glad it made a difference for you.

Posted 2 months ago

“Beautiful arrangement!”

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Posted 2 months ago

Thank you for your lovely feedback, Bernice! We're so glad to hear that you found the arrangement beautiful. Your satisfaction means the world to us!

Posted 2 months ago

“On time and beautiful.”

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Posted 2 months ago

Thank you so much for your wonderful review! We're thrilled to hear that your order was on time and met your expectations. We appreciate you sharing your positive experience with us!

Posted 2 months ago

“Funeral arrangements arrived after guarenteed time. FTD coupons from the previos week could not be honered”

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Posted 2 months ago

“Flowers were very nice. However, they were delivered a day late which I am not happy about.”

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Posted 2 months ago

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Posted 2 months ago

“My friend loved the flowers I had sent to her. However, the delivery was less than 5 stars. She just happened to see the driver leave her front door. He did not knock or ring the bell. When she opened the door, there were the flowers sitting in the hot sun. It was a very hot day. If she hadn't seen him leave, they would have been ruined.”

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Posted 2 months ago

“My recipient was overjoyed at the volume and beauty of the roses”

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Posted 2 months ago

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Posted 2 months ago

“The arrangement was beautiful! It truly brightened my friend’s spirits since she was spending her birthday in the hospital.🥰”

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Posted 2 months ago

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Posted 2 months ago

“I ordered the upgraded Apple Picking bouquet for my sister. The rose count falls way short as does the quality of the arranging and overall stem count. I definitely feel as though I was cheated out of the upgraded bouquet. Most occasions, I wouldn’t ask for a comparative photo as I would consider that to be in poor taste, but since it was my sister, I thought it okay to ask. Delivery was timely so I gave two stars.”

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Posted 2 months ago

“I placed an order for the folks who work in my office since I am retiring. The roses came and were dead well 50% were dead by the next day on the same review I complained instead of doing nothing you sent a new order of lovely roses that is a quality company Really happens these days. I'm very proud of you. Paul S Baxt MD”

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Posted 2 months ago

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Posted 2 months ago

FTD Flowers is rated 3.0 based on 1,127 reviews