Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, would definitely recommend. Very satisfied with the quality of the bedroom furniture purchased.”

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Posted 4 years ago

“the grey velvet dining chairs I have received are absolutely gorgeous, very comfortable , very well made and superior finish, fast delivery I am delighted with the quality and price, highly recommended”

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Posted 4 years ago

“Much needed dining room chairs ready for Christmas amazing”

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Posted 4 years ago

“Excellent service easy to use web site.”

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Posted 4 years ago

“Brilliant. Detected I have ordered twice by mistake due to technical error. Alerted me and cancelled the second order. Kept me updated with the delivery date and time which was kept to. Consul table is of high quality and fits perfectly for what it was intended. Well packaged and easy to assemble.Highly recommended. Would definitely use them again.”

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Posted 4 years ago

“Happy with this product, it is sturdy and looks great. Reasonable price. Instruction booklet could have been clearer. Communication was excellent. Delivery was spot on. Recommend this company/ product.”

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Posted 4 years ago

“Great value mirror, delivered quickly. Would recommend”

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Posted 4 years ago

“Excellent value for money, swift service and well made table. Delighted with my new purchase!”

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Posted 4 years ago

“Great customer service, happy to help when we wanted to change the order and delivered on time. What’s not to like about that type of service!”

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Posted 4 years ago

“Delivery took 4 weeks longer than expected due to stock delays it was worth the wait. We absolutely love the bed and so does my little girl. The quality is beautiful and the colour was a perfect match for her room.”

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Posted 4 years ago

“Next day delivery excellent,every thing was straight forward,rang to say within 30mins how long they would be to get here.Delivery men friendly,I can’t fault the service at all. The furniture is brilliant.Only thing is I wanted the wardrobe as well, but it was sold out. SharonSherwood.”

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Posted 4 years ago

“Easy to order, fast delivery and so far items are exactly what we ordered and we like them”

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Posted 4 years ago

“Lovely dining chairs and bench! Super quick delivery!”

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Posted 4 years ago

“Great Kids Bed”

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Posted 4 years ago

“Very good experience. Bed in good condition, higher than I thought, great delivery time. Thanks a lot”

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Posted 4 years ago

“Fantastic quality & very comfy! Delivery was spot on & came assembled bar the feet u screw in. Highly recommend”

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Posted 4 years ago

“Delivered within a week, easy to assemble by just screwing on feet. Lovely product and great communication. Very pleased 😀!”

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Posted 4 years ago

“Furniture beautiful and good quality. Looks stunning.”

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Posted 4 years ago

“Chose my preferred day of delivery which was great arrived very well packaged and fab quality of furniture went together so well and looks stunning in my room would def use again”

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Posted 4 years ago

“Delivery was within a week of order and the product was the best self assembly piece of furniture we've ever assembled. A real quality product at a good price. I would definitely come back again.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews