Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with my ottoman! Was so worried after I read reviews but cannot fault the service I received and love my new piece of furniture!”

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Posted 4 years ago

“Everything, spot on !”

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Posted 4 years ago

“Everything was great. Price, style, colour, quality and delivery.”

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Posted 4 years ago

“Ordered coffee table. Came on the day they said. Table was exactly as we ordered, as well as being £180 cheaper than in a well known furniture shop!!”

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Posted 4 years ago

“Really pleased. Lovely colour x”

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Posted 4 years ago

“Fantastic quality speedy delivery too.”

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Posted 4 years ago

“Seating is beautiful, so well made and sturdy. Very comfortable. Pretty pink colour but this is a richer pink than website.”

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Posted 4 years ago

“Fabulous website, easy to use, fantastic product choice and great prices. Ordered a new ottoman that was delivered very quickly and packaged well. All sizes, colours and details exactly as per the website and looks amazing. I cannot recommend highly enough. 🙌😊😍”

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Posted 4 years ago

“Really excellent product and Uber quick service.”

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Posted 4 years ago

“Excellent friendly customer service, great quality too very impressed would use again!”

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Posted 4 years ago

“Looks fab and so easy to build”

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Posted 4 years ago

“Very pleased with the product; good quality”

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Posted 4 years ago

“Delivered the sofa in literally less than 24h. Ordered on Sunday pm was delivered on Monday at 5pm. The sofa look is as expected but the quality of velvet is better than expected! Great value for price.”

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Posted 4 years ago

“Great chest of draws, delivered next day for a premium but worth it. Quality can’t be faulted and sure it’ll last years”

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Posted 4 years ago

“Very pleased with the product and with the excellent customer service”

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Posted 4 years ago

“I was delighted with the service and quality of the bedroom furniture recently purchased.”

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Posted 4 years ago

“The chest of drawers where better than I thought”

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Posted 4 years ago

“Top quality furniture highly recommended”

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Posted 4 years ago

“Really pleased with my bedroom furniture good quality. Good prices. Delivered safely will recommend”

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Posted 4 years ago

“Your delivery crew were absolutely superb. On time, polite, helpful. I cannot thank them enough. The bed itself is perfect. Very good quality and excellent value for money. Very happy customer. I would highly recommend.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews