Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order from Furniture 123 and very pleased. Able to choose a delivery day and only a few days after placing the order too! TV unit is such good quality and looks fantastic.Will be using this company again.”

Helpful Report

Posted 4 years ago

“I purchased a media unit from Furniture 123; the website was easy to navigate, prices are great, purchase was simply and delivery came before the due date, which is great! Fantastic delivery with brilliant drivers, cannot fault a thing. Well done Furniture 123, I will buy again and recommend you to everyone.”

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Posted 4 years ago

“First time buying off this company and I was really impressed. Delivery was super fast and I was kept informed, the quality of the chest of draws was really solid (ready assembled) I will definitely use 123 furniture again”

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Posted 4 years ago

“Brilliant next day delivery. The furniture is well made, high quality and straightforward to assemble (if you take your time and follow the instructions). Looks much more expensive than what I paid, really pleased, would highly recommend.”

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Posted 4 years ago

“Nest of tables arrived on time, the service is great as are the tables, love them, very solid and easy to put together. Would use company again.”

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Posted 4 years ago

“Lovely sofa bed”

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Posted 4 years ago

“Delivered when stated, the delivery guys called ahead and gave me 1hours notice prior. The unit comes pre-assembled you only have to put the legs on, it is well packaged throughout. It is of good build quality and looks great and just what we wanted for our room”

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Posted 4 years ago

“Fast delivery, I love my consol table well made & looks great in my hall!”

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Posted 4 years ago

“Spoke to extremely helpful lady who organised everything. Blue velvet bench/ottoman was absolutely perfect for the end of our superking sleigh bed”

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Posted 4 years ago

“Excellent speedy service. Having being let down by another company I needed furniture quickly and furniture 123 delivered next day. Thankyou”

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Posted 4 years ago

“The customer service was ok And the delivery was on time I very happy The matier was fantastic I borde a sky white bunk bed”

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Posted 4 years ago

“The bed is absolutely stunning. We are so pleased with it. A little hiccup With the delivery. However we will be purchasing another bed in the future.”

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Posted 4 years ago

“Really good customer service; friendly and efficient. They were very flexible with delivery to meet our needs. The bed is high quality with all the parts there and easy to follow instructions. Would use again.”

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Posted 4 years ago

“Good VFM products and helpful customer service,stock availability good too unlike many others. Would to like see price match and/or total value threshold discounts.”

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Posted 4 years ago

“Price was competitive, delivery swift and product as described”

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Posted 4 years ago

“Really pleased with the bunk beds they look lovely quick delivery thank you”

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Posted 4 years ago

“Absolute great I called and paid over the phone lady was really helpful and had the bed delivered within the week fantastic service havnt yet built the bed but will leave another review on the quality”

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Posted 4 years ago

“So pleased with everything, from ordering to delivery. Definitely use again”

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Posted 4 years ago

“Great delivery, communication and product quality is top! Definitely would recommend!”

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Posted 4 years ago

“Very good Quality”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews