Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value mirror, delivered quickly. Would recommend”

Helpful Report

Posted 4 years ago

“Excellent value for money, swift service and well made table. Delighted with my new purchase!”

Helpful Report

Posted 4 years ago

“Great customer service, happy to help when we wanted to change the order and delivered on time. What’s not to like about that type of service!”

Helpful Report

Posted 4 years ago

“Delivery took 4 weeks longer than expected due to stock delays it was worth the wait. We absolutely love the bed and so does my little girl. The quality is beautiful and the colour was a perfect match for her room.”

Helpful Report

Posted 4 years ago

“Next day delivery excellent,every thing was straight forward,rang to say within 30mins how long they would be to get here.Delivery men friendly,I can’t fault the service at all. The furniture is brilliant.Only thing is I wanted the wardrobe as well, but it was sold out. SharonSherwood.”

Helpful Report

Posted 4 years ago

“Easy to order, fast delivery and so far items are exactly what we ordered and we like them”

Helpful Report

Posted 4 years ago

“Lovely dining chairs and bench! Super quick delivery!”

Helpful Report

Posted 4 years ago

“Great Kids Bed”

Helpful Report

Posted 4 years ago

“Very good experience. Bed in good condition, higher than I thought, great delivery time. Thanks a lot”

Helpful Report

Posted 4 years ago

“Fantastic quality & very comfy! Delivery was spot on & came assembled bar the feet u screw in. Highly recommend”

Helpful Report

Posted 4 years ago

“Delivered within a week, easy to assemble by just screwing on feet. Lovely product and great communication. Very pleased 😀!”

Helpful Report

Posted 4 years ago

“Furniture beautiful and good quality. Looks stunning.”

Helpful Report

Posted 4 years ago

“Chose my preferred day of delivery which was great arrived very well packaged and fab quality of furniture went together so well and looks stunning in my room would def use again”

Helpful Report

Posted 4 years ago

“Delivery was within a week of order and the product was the best self assembly piece of furniture we've ever assembled. A real quality product at a good price. I would definitely come back again.”

Helpful Report

Posted 4 years ago

“Really pleased with my recent purchase. It arrived within 24hours which absolutely stunned me, and all I had to do was twist the feet onto the bottom of our new snuggle chair. The chair itself and the quality of the material is spot on.”

Helpful Report

Posted 4 years ago

“really quick and great comms - got it in two days The product is really good quality too”

Helpful Report

Posted 4 years ago

“Great price for these chairs, really pleased with them. The delivery was quick, I would buy from them again”

Helpful Report

Posted 4 years ago

“Lovely product and quick delivery. Very pleased.”

Helpful Report

Posted 4 years ago

“Online ordering was quick and easy. Delivery speed was super quick (within a few days). Delivery communication was great. As for the chair - I LOVE IT! It’s comfortable, soft, well made and simply beautiful. Will definitely order from this company again!”

Helpful Report

Posted 4 years ago

“Love my new dining chairs 😍”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews