Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our new bed It such good Quality and the delivery was very quick. Had never used Furniture 123 but I will defiantly Be using Them again. Have recommended them to everyone I know!”

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Posted 4 years ago

“Im very happy with my coffee table looks really good delivery was very quick will be shoping again thank you”

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Posted 4 years ago

“Arrived on date advised. Efficient service.”

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Posted 4 years ago

“Lovely sofas, delivered very quickly”

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Posted 4 years ago

“Good delivery well packaged excellent product.”

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Posted 4 years ago

“100% happy customer. Product quality great and service brilliant”

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Posted 4 years ago

“Amazing sofa, beautiful and arrived very quickly. Excellent service”

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Posted 4 years ago

“Gorgeous bed I absolutely love it. It was a bit tricky to put together as the instructions are not very clear especially when it came to the mechanism of the bed. Other than that I’m really impressed with the quality. I looks fab.”

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Posted 4 years ago

“Fast delivery, easy to assemble, product looks more expensive that it is as the fabric is lovely.”

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Posted 4 years ago

“Simple and easy from start to delivery table is good quality and looks lovely.”

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Posted 4 years ago

“We are happy with the quality of the chair and it was delivered on time. Assembly of legs didn’t take very long.”

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Posted 4 years ago

“Fantastic product, well packaged and good instructions for assembly. Arrived when expected, in good condition”

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Posted 4 years ago

“Great communication with regards to the delivery. Really nice quality furniture for the price and we managed to put it together without any issues. Clear instructions for a change...”

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Posted 4 years ago

“Lovely sofa, good price, excellent delivery!”

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Posted 4 years ago

“The wardrobe,great quality,could'nt fault anything,the people who delivered the wardrobe,were a disgrace,not helpful”

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Posted 4 years ago

“I am very pleased with my chair and if the service that I received from your company”

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Posted 4 years ago

“Really like my small sideboard. Good value and well made.”

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Posted 4 years ago

“Great sofa, speedy delivery - after days of searching Furniture 123 made it really easy and delivered in a couple of days, while almost everyone else was telling me weeks. All round very happy.”

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Posted 4 years ago

“Product as expected prompt delivery. Very good”

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Posted 4 years ago

“Bought a table a chairs. Really pleased with prompt service and delivery. So impressed I ordered a nest of 2 tables and a TV unit. Just waiting delivery of them. Took a while researching different companies but I think I found one of the best”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews