Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service right from ordering to delivery, and the wardrobe was straightforward to put up and looks lovely in our spare room - would definitely buy from this company again”

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Posted 4 years ago

“Easy to order, fast delivery and am delighted with my bar stools, great quality product.”

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Posted 4 years ago

“Good quality piece, just wish there were more chairs that match to choose from... Delivery was easy - two man team, product is well packaged too. Good to find a product with easy to follow instructions!”

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Posted 4 years ago

“Excellent service, informative delivery system, product is of a lovely quality , reasonable priced ... customer service on all counts outstanding”

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Posted 4 years ago

“Absolutely lovely piece of furniture very well made and fantastic delivery service, very well packaged aswell couldn't of asked for better.”

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Posted 4 years ago

“Excellent product in a low price. Very fast delivery, faster than originally scheduled. Great experience overall.”

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Posted 4 years ago

“Easy to assemble with detailed instruction booklet. Fast delivery and great customer service when delivered. Very sturdy and great quality.”

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Posted 4 years ago

“Lovely tactile top. Good blend of black and wood.”

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Posted 4 years ago

“Fantastic quality furniture, delivery on time Would definitely use again”

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Posted 4 years ago

“Efficient service and product pretty good for the money!!!”

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Posted 4 years ago

“Thank you for great delivery service and a quality piece of furniture at fair price. Will definately use you again in the future.”

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Posted 4 years ago

“Just built my high gloss sideboard and it just finished my living room and it looks stunning with the LED lights on”

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Posted 4 years ago

“Timely delivery. Perfect explanation of goods which can be difficult when you can’t actually touch and feel. Simple instructions for assembly and a lovely product”

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Posted 4 years ago

“Really fast delivery and good communication, pleased with the quality of the chairs.”

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Posted 4 years ago

“Excellent service from Furniture 123 once again. My daughter's desk delivered within 48 hours, beautifully packaged and speedy delivery. Console Desk is perfect for my daughter's new bedroom - right size for the space and very on trend!”

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Posted 4 years ago

“Brilliant service and delivery and items easy to assemble”

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Posted 4 years ago

“Very happy with my chairs and the speedy delivery. Well packaged and easy to assemble”

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Posted 4 years ago

“Love this unit looks expensive really good quality you would not think it came flat packed ,excellent delivery service only downside it takes a while to put together but that is nothing to complain about once you see the finished product”

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Posted 4 years ago

“The oak bench from Furniture 123 is beautiful, sturdy and was excellent value.”

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Posted 4 years ago

“Love my new bed!! It arrived on time and was easy to assemble. I can’t stop looking at it, it’s such a beautiful bed and lots of storage space. The base of the bed is a little flimsy so wouldn’t recommend putting to heavy underneath, as it could break the wood.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews