Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service...fab price....prompt delivery. Really pleased will shop again.”

Helpful Report

Posted 5 years ago

“A brilliant company to deal with they despatched my order promptly and kept me notified throughout”

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Posted 5 years ago

“Great service, came within 4 days of ordering! Good quality sofa which is excellent value. Highly recommended!”

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Posted 5 years ago

“Excellent quality furniture (velvet dining bench) and great value for money. I was regularly updated about delivery dates and times, which were met. Very pleased.”

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Posted 5 years ago

“excellent service and the quality of the sheepskin rug i bought was top notch,brilliant phil.”

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Posted 5 years ago

“I absolutely love my sofa and chair. I waited only 3 weeks for them and they didn’t disappoint!”

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Posted 5 years ago

“Absolutely love my new sofa, it’s as gorgeous as the photos. Delivery was on time & the team that delivered it were so helpful. I would say the feet were harder to screw on than I thought, but got there in the end! 10/10 recommend, thank you!”

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Posted 5 years ago

“I ordered my 3 3 door wardrobes in oak amazing price not put them up yet but the service and quality and pricing is fabulous and great amazing service I would order again I need bedside tables next but new year for them due to Xmas and building work thank you Furniture 123”

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Posted 5 years ago

“Hassle free and top quality. Delivered a day early with the best delivery guy ever. Great quality product at the best price in the UK. Thank you Furniture 123. I will definitely use you again. If I could give you more Stars I would.”

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Posted 5 years ago

“Brilliant and reassuring. If I could give you more stars I would. Came a day early....during Christmas rush too! I will definitely use you again. Consul table is the best quality and was the cheapest in the UK. Thank you Furniture 123”

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Posted 5 years ago

“Thank u so much for your derlivery men being so helpfully to my mother .”

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Posted 5 years ago

“So happy. Fantastic customer services. Had to delay delivery a few times due to work on the house which was easy to do just by logging into my account. Lovely items, really look the part & great prices.”

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Posted 5 years ago

“I ordered coffee tables, company gave me a delivery date , tables arrived two weeks earlier than the given date which I was delighted with. Tables were beautiful. I was very happy with the service and will definitely buy from them again .”

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Posted 5 years ago

“So nice product, my girls love the beds so much. I will definitely order again.”

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Posted 5 years ago

“Delivery was on time”

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Posted 5 years ago

“Daughter was so happy with her new bed . It's absolutely Beautiful and so easy to put together. Highly recommended.”

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Posted 5 years ago

“Very happy with my grey velvet pouffet/footstool. Good price and fantastic delivery service, arrived next day as promised.”

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Posted 5 years ago

“Fantastic service and products of high quality”

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Posted 5 years ago

“I’m so happy with my daughters bed the material is beautiful looks very expensive and very easy to put up.”

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Posted 5 years ago

“Quick delivery and quality product . Better than competition on both counts.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews