Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money, looks very effective and the many colour changes are lovely. The heat that also comes from it is fabulous and you can control the temperature. It looks beautiful and is aesthetically pleasing. I’m very pleased with it. Thank you”

Helpful Report

Posted 4 years ago

“Quick del on my bed and when my bar stools were not avail. On time they said straight away I would get my money back ASAP - quick replies”

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Posted 4 years ago

“Excellent ... really thrilled.”

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Posted 4 years ago

“Beautiful settees .... thrilled 😁”

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Posted 4 years ago

“Really pleased with the chairs we bought which were good value for money. They match our table perfectly. Now we have something comfortable to sit on for Christmas Day Lunch! I ordered them on the Friday night and they arrived by the Sunday morning. Super fast and efficient service.”

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Posted 4 years ago

“Easy to order. Delivered early but no problem. Really pleased with my table and chairs. Good value.”

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Posted 4 years ago

“My bar stools came a day earlier than expected but I didn’t mind as I was in to receive them luckily. I was a bit worried about ordering as it’s hard to tell what you’re buying over a screen but I’m so glad I purchased them! Stunning chairs that are so much better than the picture gives them justice for! I can’t stop staring at them! Got straight online and ordered the matching dining chairs which are being delivered next week! Thank you Furniture 123!”

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Posted 4 years ago

“Sent early really good product , could be a little trick to put together if you not used to doing this kind thing . I did not have enough washers apart small glitch well pleased”

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Posted 4 years ago

“Outstanding! Very impressed with quality of furniture, packed well, speedy delivery. (Earlier than expected) We bought fabric button back dinning chairs. So pleased. See for yourself in the pic.”

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Posted 4 years ago

“Price was OK. Delivery promise was good. Plenty of info on the delivery and it was delivered in the time slot advised. Assembly took some time but we are very happy with the bed”

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Posted 4 years ago

“Stunning bed!!! We also got a mattress from you and my daughters bed is so comfortable! We are in love! Great service.”

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Posted 4 years ago

“Cheapest price but also very good quality. Easy to assemble. Solid bed. Ordered Friday afternoon and delivered Saturday morning. Would highly recommend and definitely use again.”

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Posted 4 years ago

“Bought a beautiful sofa - very happy with it! Service and communication great. Will use furniture 123 again.”

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Posted 4 years ago

“I ordered a dining bench, two dining chairs, and a dining a dining table from Furniture 123. Each item was even nicer than it looked online, was easy to put together, and arrived promptly and safely. Communication from both the store and the delivery team was great!”

Helpful Report

Posted 4 years ago

“Really happy with everything, the whole process was seamless. The two Sofas were as described and arrived when they were supposed to. Shout out the delivery team / company, well impressed with the way we were kept informed of the delivery times, delivery lads prompt and polite”

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Posted 4 years ago

“Fantastic”

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Posted 4 years ago

“Very good quality furniture. Reasonably priced and prompt delivery. Very professional. Great value for money.”

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Posted 4 years ago

“The delivery was earlier than promised. The delivery man was very helpful, as this was a heavy product. Customer services did reply to my enquiry about delivery ,and was helpful. The product was great, packed really carefully, brilliant instructions for assembly.”

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Posted 4 years ago

“great company very fast delivery and quality products at great prices was very pleased with my purchase will definately recomend them and will definately be using them again”

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Posted 4 years ago

“We ordered a tv unit and sideboard from the images on the website which we usually wouldn’t have, we prefer to go to a showroom. The units were delivered as promised packaging was excellent and the units were fantastic we were very happy with both the products and service provided will definitely purchase again from the site in the future”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews