Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great wooden benches and good value for money, excellent customer service”

Helpful Report

Posted 5 years ago

“Extremely prompt delivery. Item looks excellent. Bought as a present.”

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Posted 5 years ago

“Got bought this pouffe for Xmas ordered it and got it within 2days they kept in touch with me all the way along this is the 3rd large item I’ve ordered from furniture 123 and it won’t be the last they are brilliant.”

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Posted 5 years ago

“Helpful assistance when we had a query and very quick pain free delivery. Very pleased with the quality of the furniture and at a very good price. Would recommend.”

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Posted 5 years ago

“Absolutely fantastic service from ordering to delivery. Snuggle chair is perfect and the dogs love it too!”

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Posted 5 years ago

“I ordered bar stools,next day I received e/mail telling me when they would be delivered just amazing service also ordered 4 dining room chairs same again next day e/mail arrived also next day telling me they would be delivered that day service is absolutely amazing”

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Posted 5 years ago

“Just WOW what a service. Ordered a console table Saturday evening and by Monday it was sitting beautifully in my hall. It’s exactly what I wanted and I couldn’t be more pleased with the service”

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Posted 5 years ago

“Delivery was very fast. Was not expecting the wardrobe to be so solid and heavy, especially with the price i paid. Its a lovely wardrobe and delivery guys were friendly, helpful and efficient i did change the knobs as i wanted to match my other furniture but there was nothing wrong with the ones provided”

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Posted 5 years ago

“Great servis from start to finish will recomend very happy customer”

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Posted 5 years ago

“Great delivery frendley servis delivery quick and delivery men were very helpfull great servis from start to finish would defently recomend this company very happy”

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Posted 5 years ago

“delivery on time big item delivery guys good east yo put up”

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Posted 5 years ago

“The service was I expected having bought from Furniture 123. I haven’t assembled my bed frame yet so can’t comment on the quality or how easy it is to assemble”

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Posted 5 years ago

“Wonderful sofa, prompt response every time”

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Posted 5 years ago

“The single bed is gorgeous and such good quality, it was easy to assembly and was delivered the next day. Really efficient service, top marks.”

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Posted 5 years ago

“Quick and Fantastic delivery service”

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Posted 5 years ago

“Always prompt delievery and good quality furniture at a good price.”

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Posted 5 years ago

“Excellent, quick delivery and bed is fabulous”

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Posted 5 years ago

“Lovely table. Well packaged and fast service, arrived sooner than expected. Great service, thankyou.”

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Posted 5 years ago

“Next day delivery as promised. My bed looks amazing! Great quality. Very satisfied customer”

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Posted 5 years ago

“The product was excellent, just a shame you didn't supply the colour we ordered.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews