Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchase from Furniture 123, very impressed! Delivery arrived next day good quality chairs for a reasonable price. Will definitely be using them again”

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Posted 4 years ago

“Very happy first purchase made with this company for a bunk bed for my little girls came within days and was exactly what I wanted. Very happy with the service and product.”

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Posted 4 years ago

“It's a lovely coffee table, exactly what I wanted. It was packed very well and arrived very quickly.”

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Posted 4 years ago

“computer desk exactly as i wanted. clear instructions for putting together”

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Posted 4 years ago

“Great chairs! Quick and easy to assemble and very comfortable. Delivered faster than originally stated. Very pleased.”

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Posted 4 years ago

“Very good product which not only looks a great but whilst putting it together I was able to appreciate how sturdy and well made it is. Very good price and print delivery. Overall I am very impressed can’t recommend highly enough”

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Posted 4 years ago

“Great bed easy to build Delivered on the day we wanted, Great service”

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Posted 4 years ago

“Super fast delivery. Ottoman just like in the picture. Will definitely use this company again. One very happy customer”

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Posted 4 years ago

“Good price,very friendly delivery man.”

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Posted 4 years ago

“Easy order process, quick and easy delivery, gorgeous product! Thanks!”

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Posted 4 years ago

“Reasonably priced and suoer fast delivery. I am happy with the quality and it looks fantastic. The bench is a dark charcoal colour.”

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Posted 4 years ago

“Excellent service. Delivered carefully and as planned. Lovely sofa and great value fir money .”

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Posted 4 years ago

“Easy to order . It was exactly as described and a lovely piece of furniture in my lounge . Delivery was very quick and no damage . Very pleased . Little bit disappointed that they charge for delivery and there is a surcharge which is not great .”

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Posted 4 years ago

“Lovely snuggle chair, exactly how it looked on the website. Very comfortable and well made. Delivery within four days at date and time of my choice. I cannot recommend this company enough, we are so impressed and will be back.”

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Posted 4 years ago

“I ordered a sofa on a 27/11 and I was pleased and surprised to get a delivery date for 3/12. Customer Service were also amazing when I contacted them about the delivery. A delivery time slot was given almost immediately and on delivery day I received a call to say they were 30 minutes away. The small sofa was reasonably priced, is of nice quality and I wouldn’t hesitate to buy from Furniture123 again. Thank you.”

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Posted 4 years ago

“The order TV stand with intergrated electric fire came so quick . Now standing In my lounge , looks FAB. So warm and cosy . Even has a remote control. Very handy! Need patience when putting together, truly love it. So will anybody who buys one. Very clever idea! Who ever dreamed it up.”

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Posted 4 years ago

“Excellent service nice company delivery on time and my chair is beautiful”

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Posted 4 years ago

“Advised about delay but arrived on new date. Looks great just as pictured”

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Posted 4 years ago

“Easy to use website, fab product, great price and awesome speedy delivery. What's not to love! And my bedroom now has the boutique hotel look I've always wanted. V happy customer!”

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Posted 4 years ago

“Ordered the bed and it arrived within 24 hours - excellent bed that my daughter loves. Was emailed and texted to let me know delivery was imminent, delivery driver friendly too. Would recommend them.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews