Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service from ordering to delivery. Snuggle chair is perfect and the dogs love it too!”

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Posted 4 years ago

“I ordered bar stools,next day I received e/mail telling me when they would be delivered just amazing service also ordered 4 dining room chairs same again next day e/mail arrived also next day telling me they would be delivered that day service is absolutely amazing”

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Posted 4 years ago

“Just WOW what a service. Ordered a console table Saturday evening and by Monday it was sitting beautifully in my hall. It’s exactly what I wanted and I couldn’t be more pleased with the service”

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Posted 4 years ago

“Delivery was very fast. Was not expecting the wardrobe to be so solid and heavy, especially with the price i paid. Its a lovely wardrobe and delivery guys were friendly, helpful and efficient i did change the knobs as i wanted to match my other furniture but there was nothing wrong with the ones provided”

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Posted 4 years ago

“Great servis from start to finish will recomend very happy customer”

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Posted 4 years ago

“Great delivery frendley servis delivery quick and delivery men were very helpfull great servis from start to finish would defently recomend this company very happy”

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Posted 4 years ago

“delivery on time big item delivery guys good east yo put up”

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Posted 4 years ago

“The service was I expected having bought from Furniture 123. I haven’t assembled my bed frame yet so can’t comment on the quality or how easy it is to assemble”

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Posted 4 years ago

“Wonderful sofa, prompt response every time”

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Posted 4 years ago

“The single bed is gorgeous and such good quality, it was easy to assembly and was delivered the next day. Really efficient service, top marks.”

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Posted 4 years ago

“Quick and Fantastic delivery service”

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Posted 4 years ago

“Always prompt delievery and good quality furniture at a good price.”

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Posted 4 years ago

“Excellent, quick delivery and bed is fabulous”

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Posted 4 years ago

“Lovely table. Well packaged and fast service, arrived sooner than expected. Great service, thankyou.”

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Posted 4 years ago

“Next day delivery as promised. My bed looks amazing! Great quality. Very satisfied customer”

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Posted 4 years ago

“The product was excellent, just a shame you didn't supply the colour we ordered.”

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Posted 4 years ago

“Very happy with purchase, product and delivery time”

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Posted 4 years ago

“Product was exactly as described. Arrived when it was supposed to. Very happy with it.”

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Posted 4 years ago

“Absolutely love my sofas and dining room table and chairs. Delivery people were amazing really helpful would definitely recommend 👌”

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Posted 4 years ago

“Love my new chair, just right for the space I have. Order dealt with efficiently and delivered on a Saturday without fuss”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews