Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and goods from Furniture 123. Price excellent and goods arrived very quickly and extremely well packaged. Would definitely recommend.”

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Posted 4 years ago

“really nice product and hustle free fast delivery”

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Posted 4 years ago

“Very pleased with the service and delivery from Furniture 123, the item was exactly as described, good quality and arrived well in advance of the estimated date. All on top of the very good prices - definitely 5*.”

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Posted 4 years ago

“Great product fast delivery and as described fab service and would recommend highly”

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Posted 4 years ago

“5 stars for everything.”

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Posted 4 years ago

“Really happy with the sofas, delivery was so quick and the driver was really helpful. Thoroughly recommend. Great price too xx”

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Posted 4 years ago

“Our furniture is beautiful and actually looks much better in the flesh than on the website. Ordering was easy and delivery was in a week. The day before we had confirmation and an approximate time and on the day we received a phone call. Delivery drivers were polite, prompt and efficient. The furniture was undamaged and looks beautiful.”

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Posted 4 years ago

“Amazingly good delivery service. Couldn’t believe how fast it arrived. Great price.”

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Posted 4 years ago

“Really lovely sofa, it makes the living room! So good for the price.”

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Posted 4 years ago

“This was by 2nd purchase - Superb quality product and delivery spot on. Thank you. I'm sure I have many more purchases to make :)”

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Posted 4 years ago

“Bought a unit for the hallway, good quality, also the delivery was quick”

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Posted 4 years ago

“The chairs arrived on time. They took a bit of assembly, the allen key driven bolts into captive nuts were quite fiddly but once assembled, the chairs look fine.”

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Posted 4 years ago

“Good quality very happy with the wardrobe thank you”

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Posted 4 years ago

“Fantastic experience buying from this company, always quick to reply and delivery earlier than expected would recommend”

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Posted 4 years ago

“Fab little Table (chairs own). It is really quite heavy and substantial. I paid extra for next day delivery and got a text on the morning with a 2 hour slot but mistakenly left a number from post code which the driver noticed. Customer services called me and sorted issue and still arrived on time. Great service.”

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Posted 4 years ago

“I ordered a Hamilton Wardrobe and it was delivered on time and am very happy with the purchase.”

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Posted 4 years ago

“Absolutely fabulous company. The sofa I purchased was well made with quality velvet material. Communications excellent throughout and the delivery was first class. I would highly recommend, hence the five stars !”

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Posted 4 years ago

“I'm delighted with my herringbone top industrial desk. Delivery was within a few days of ordering. The desk is substantial and very beautiful. When looking for furniture in future, I will always start with 123.”

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Posted 4 years ago

“I was pleasantly surprised to receive the console storage table much sooner than i expected. The quality is lovely. It's a bit smaller than I expected, but just fits in my hallway perfectly. Even my husband said it was nice, and he never says anything's nice. I think he was relieved to find that it did not need building up. Great quite 'pretty' looking piece of furniture.”

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Posted 4 years ago

“Great quality - came on time”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews