Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our furniture is beautiful and actually looks much better in the flesh than on the website. Ordering was easy and delivery was in a week. The day before we had confirmation and an approximate time and on the day we received a phone call. Delivery drivers were polite, prompt and efficient. The furniture was undamaged and looks beautiful.”

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Posted 4 years ago

“Amazingly good delivery service. Couldn’t believe how fast it arrived. Great price.”

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Posted 4 years ago

“Really lovely sofa, it makes the living room! So good for the price.”

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Posted 4 years ago

“This was by 2nd purchase - Superb quality product and delivery spot on. Thank you. I'm sure I have many more purchases to make :)”

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Posted 4 years ago

“Bought a unit for the hallway, good quality, also the delivery was quick”

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Posted 4 years ago

“The chairs arrived on time. They took a bit of assembly, the allen key driven bolts into captive nuts were quite fiddly but once assembled, the chairs look fine.”

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Posted 4 years ago

“Good quality very happy with the wardrobe thank you”

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Posted 4 years ago

“Fantastic experience buying from this company, always quick to reply and delivery earlier than expected would recommend”

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Posted 4 years ago

“Fab little Table (chairs own). It is really quite heavy and substantial. I paid extra for next day delivery and got a text on the morning with a 2 hour slot but mistakenly left a number from post code which the driver noticed. Customer services called me and sorted issue and still arrived on time. Great service.”

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Posted 4 years ago

“I ordered a Hamilton Wardrobe and it was delivered on time and am very happy with the purchase.”

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Posted 4 years ago

“Absolutely fabulous company. The sofa I purchased was well made with quality velvet material. Communications excellent throughout and the delivery was first class. I would highly recommend, hence the five stars !”

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Posted 4 years ago

“I'm delighted with my herringbone top industrial desk. Delivery was within a few days of ordering. The desk is substantial and very beautiful. When looking for furniture in future, I will always start with 123.”

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Posted 4 years ago

“I was pleasantly surprised to receive the console storage table much sooner than i expected. The quality is lovely. It's a bit smaller than I expected, but just fits in my hallway perfectly. Even my husband said it was nice, and he never says anything's nice. I think he was relieved to find that it did not need building up. Great quite 'pretty' looking piece of furniture.”

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Posted 4 years ago

“Great quality - came on time”

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Posted 4 years ago

“Perfect. Love my new love seat. Came super fast and it’s beautiful. Will defo use this service again. Thank you!”

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Posted 4 years ago

“Love my new coffee table. The delivery was seamless and very quick. Will definitely use this company again !”

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Posted 4 years ago

“Great service, arrived when it said, bed easy to build and just as described and pictured! My daughter loves it x”

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Posted 4 years ago

“VERy very pleased with my new dining room chairs. real bargain and beautiful colour and brilliant quality. First pair delivered with out any problem delivery driver very obliging. Second pair two hours later, driver not so clever, dumped the box on the drive and refused to take it into house, (I'm 76)Another delivery man from another company remonstrated with this guy who then stomped off leaving the box 'a square metre' on the drive. the other driver Bless him told the guy off and brought the box into the house for me. I owe him one. !”

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Posted 4 years ago

“Very happy with the ordering process and communication about the delivery. Prompt, informative and reliable!”

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Posted 4 years ago

“Great product, fast delivery, well packaged, great job....”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews