Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivery on time big item delivery guys good east yo put up”

Helpful Report

Posted 4 years ago

“The service was I expected having bought from Furniture 123. I haven’t assembled my bed frame yet so can’t comment on the quality or how easy it is to assemble”

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Posted 4 years ago

“Wonderful sofa, prompt response every time”

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Posted 4 years ago

“The single bed is gorgeous and such good quality, it was easy to assembly and was delivered the next day. Really efficient service, top marks.”

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Posted 4 years ago

“Quick and Fantastic delivery service”

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Posted 4 years ago

“Always prompt delievery and good quality furniture at a good price.”

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Posted 4 years ago

“Excellent, quick delivery and bed is fabulous”

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Posted 4 years ago

“Lovely table. Well packaged and fast service, arrived sooner than expected. Great service, thankyou.”

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Posted 4 years ago

“Next day delivery as promised. My bed looks amazing! Great quality. Very satisfied customer”

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Posted 4 years ago

“The product was excellent, just a shame you didn't supply the colour we ordered.”

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Posted 4 years ago

“Very happy with purchase, product and delivery time”

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Posted 4 years ago

“Product was exactly as described. Arrived when it was supposed to. Very happy with it.”

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Posted 4 years ago

“Absolutely love my sofas and dining room table and chairs. Delivery people were amazing really helpful would definitely recommend 👌”

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Posted 4 years ago

“Love my new chair, just right for the space I have. Order dealt with efficiently and delivered on a Saturday without fuss”

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Posted 4 years ago

“Delivery team was very helpful. Would recommend”

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Posted 4 years ago

“Excellent customer service. I ordered my sideboard then a couple of days later the price dropped considerably. I contacted Furniture 123 without great expectations, but they replied within 24 hours saying cancel the order and place a new one. I did that and my account was refunded almost straight away. Very happy with the sideboard as well so all in all, very pleased with this company and would definitely recommend”

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Posted 4 years ago

“Very nice unit with well made baskets. Furniture arrived on time when it said it would. The drivers were very helpful and polite.”

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Posted 4 years ago

“Timely service. Good quality product”

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Posted 4 years ago

“Footstool looks fab, matches the settee even though bought 6 months later. Bit of a wait for delivery on the footstool but it didn't disappoint when delivered. Great company.”

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Posted 4 years ago

“All good but jad a part missing but very quickly sorted. Thank you and a great fire!”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews