Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a sofa on a 27/11 and I was pleased and surprised to get a delivery date for 3/12. Customer Service were also amazing when I contacted them about the delivery. A delivery time slot was given almost immediately and on delivery day I received a call to say they were 30 minutes away. The small sofa was reasonably priced, is of nice quality and I wouldn’t hesitate to buy from Furniture123 again. Thank you.”

Helpful Report

Posted 4 years ago

“The order TV stand with intergrated electric fire came so quick . Now standing In my lounge , looks FAB. So warm and cosy . Even has a remote control. Very handy! Need patience when putting together, truly love it. So will anybody who buys one. Very clever idea! Who ever dreamed it up.”

Helpful Report

Posted 4 years ago

“Excellent service nice company delivery on time and my chair is beautiful”

Helpful Report

Posted 4 years ago

“Advised about delay but arrived on new date. Looks great just as pictured”

Helpful Report

Posted 4 years ago

“Easy to use website, fab product, great price and awesome speedy delivery. What's not to love! And my bedroom now has the boutique hotel look I've always wanted. V happy customer!”

Helpful Report

Posted 4 years ago

“Ordered the bed and it arrived within 24 hours - excellent bed that my daughter loves. Was emailed and texted to let me know delivery was imminent, delivery driver friendly too. Would recommend them.”

Helpful Report

Posted 4 years ago

“Excellent service and the product is great- looks exactly like the picture and is very high quality.”

Helpful Report

Posted 4 years ago

“Excellent products and speedy delivery service”

Helpful Report

Posted 4 years ago

“Really pleased with my nest of 2 tables. Just waiting for the TV unit to complete my new furniture. First new furniture I've bought for years. Good quality and price. Delivery times have all been great.”

Helpful Report

Posted 4 years ago

“Gorgeous chairs!!! Delivery was super fast 😊”

Helpful Report

Posted 4 years ago

“Great sofa, great prices and fantastic delivery — fast with excellent customer service.”

Helpful Report

Posted 4 years ago

“Super quick delivery, lovely item and a good price. Very impressed would recommend this company.”

Helpful Report

Posted 4 years ago

“Great service.Speedy delivery and quality furniture.”

Helpful Report

Posted 4 years ago

“Great product and delivery, would definitely recommend and use again - thank you 🙏”

Helpful Report

Posted 4 years ago

“Amazing quick delivery and quality product!”

Helpful Report

Posted 4 years ago

“Excellent service, fast delivery and good quality product, will definitely buy from them again”

Helpful Report

Posted 4 years ago

“Great customer service...fab price....prompt delivery. Really pleased will shop again.”

Helpful Report

Posted 4 years ago

“A brilliant company to deal with they despatched my order promptly and kept me notified throughout”

Helpful Report

Posted 4 years ago

“Great service, came within 4 days of ordering! Good quality sofa which is excellent value. Highly recommended!”

Helpful Report

Posted 4 years ago

“Excellent quality furniture (velvet dining bench) and great value for money. I was regularly updated about delivery dates and times, which were met. Very pleased.”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews