Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous product, excellent value and beautifully packaged. Would definitely recommend.”

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Posted 5 years ago

“Good communication, the only issue was that the courier firm were 2 days late with delivery, but im guessing that may have been affected by the Pandemic”

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Posted 5 years ago

“Amaizing bed, my son love it!”

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Posted 5 years ago

“Lovely coffee table. Very easy to put together. However the protective film was very difficult to remove as it was extremely hard to lift an edge from the wood. But overall very pleased”

Furniture 123 5 star review on 13th June 2020

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Posted 5 years ago

“Ordered a stunning gold wired glass coffee table. Beautiful product, quick delivery and friendly courier! Win win”

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Posted 5 years ago

“Great service and great price for the cabin bed. My son loves it.”

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Posted 5 years ago

“Great service ********”

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Posted 5 years ago

“Easy ordering process. Kept up to date with progress. Delivery much quicker than expected.”

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Posted 5 years ago

“I purchased a banana parasol with base and cover and I am very pleased with both the product and service I received. The umbrella is of good quality and better than I had expected. Quick, reliable delivery considering the current climate.”

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Posted 5 years ago

“Furniture is amazing, solid and so much better quality than I thought it would be for the price. I got the Loire wide chest of drawers and bedsides. Super quick delivery too compared with other furniture shops. One set of drawers I bought arrived next day.”

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Posted 5 years ago

“I bought bed side tables. They look great and good quality. Fast delivery”

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Posted 5 years ago

“Great service, great price, delivered on time. Perfect!”

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Posted 5 years ago

“Really like my sofa. Its is a nice L Shaped Dark Green Velvet material that looks great. The seats are comfortable. I believe good value for money.”

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Posted 5 years ago

“Very pleased with my nest tables. Nice and sturdy. Great price. Arrived in a couple days. Great service. Thank you”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Had anticipated a later delivery than advertised. but was presently surprised. Table and chairs of a very high quality. Have a phobia of flat packs and they generally stay flat for a very long time! Was genuinely surprised as went together very easily! I will definitely buy from here again & have recommended to friends.”

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Posted 5 years ago

“We absolutely love our sofa. Exactly as advertised and amazing service. Would definitely recommend people order from Furniture 123.”

Furniture 123 5 star review on 12th June 2020

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Posted 5 years ago

“Nice wardrobe, delivered on time. Took us along time to assemble, but very pleased with the result.”

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Posted 5 years ago

“Great service Friendly staff Quick delivery Love my chairs”

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Posted 5 years ago

“Amazing service. Arrived the next day at specified time and well packaged. Product itself is of a Hugh quality and looks great. Would definitely recommend!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews