Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second order from here love their stuff 😍”

Helpful Report

Posted 5 years ago

“Absolutely over the moon with my dining room table set stunning, beautiful quality, exactly like the image as seen website easy to put together. The best thing also is each item has its own compartment for the but and bolts and any thing u want to keep incase of having to dismantle for any reason, I.e moving house love it highly recommend thank you furniture123 x”

Furniture 123 5 star review on 17th June 2020

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Posted 5 years ago

“Great service, v quick delivery, delivery perfect! A* Will order again and recommend to friends/ family!”

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Posted 5 years ago

“Good service- quick delivery - good communication”

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Posted 5 years ago

“Arrived early & product was as described. Very happy.”

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Posted 5 years ago

“Fantastic product Arrived quickly Brilliant customer service”

Furniture 123 5 star review on 16th June 2020

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Posted 5 years ago

“The delivery date and timing was very accurate. My bed is amazing and worth every penny! Would recommend to anyone!”

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Posted 5 years ago

“I would have no hesitation in recommending this company. My unit came delivered by two lovely young men who couldn’t have more helpful. It was well packaged and super quick delivery”

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Posted 5 years ago

“Wow so amazing my chair love it..great company..great customer service..brilliant xxxx”

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Posted 5 years ago

“Fantastic service, super fast delivery. Im so pleased with my new dining chairs. Brilliant quality. Will definitely order from here again. Thank you.”

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Posted 5 years ago

“Excellent service so cheap love my dinning chairs”

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Posted 5 years ago

“Quick delivery, great price! Good product”

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Posted 5 years ago

“Great communication & beautiful bit of furniture turned up when they said it would.”

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Posted 5 years ago

“Lovely robust bed at a good price. Packed well and delivered by polite, professional people.”

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Posted 5 years ago

“Fantastic quality sofas excellent delivery service ordered on a Saturday and were delivered on the Monday so happy with the quality and the look of them will definitely be putting more orders in with furniture 123 have highly recommended to family and friends”

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Posted 5 years ago

“Prompt deliver , well packaged , good quality . Very pleased with the Bar stools”

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Posted 5 years ago

“Fab really pleased”

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Posted 5 years ago

“Very happy with table and chairs good quality and prompt delivery considering the present circumstances. Would have appreciated a confirmation email though.”

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Posted 5 years ago

“Lovely quality furniture at a very reasonable price. Would highly recommend and will definitely use for future purchases. Thank you”

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Posted 5 years ago

“All round fantastic product and service. Will definitely use furniture 123 again .”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews