Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love my lamp looks very posh and match’s both my living room and dining room - wish I’d bought 2 to save on postage but I will be buying another!”

Furniture 123 5 star review on 22nd June 2020

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Posted 5 years ago

“I've had a number of prices of furniture from Furniture123. Delivery is always fast & well packaged. The furniture is always excellent qaulity for the price that you pay. I highly recommend them.”

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Posted 5 years ago

“Arrived really quickly Good quality solid item I put it together myself in around an hour and a half Looks really good”

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Posted 5 years ago

“Great bunk beds, great delivery, great service...thank you x”

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Posted 5 years ago

“So pleased with our TV unit, a gorgeous piece of furniture at a really good price. Will be back for more.”

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Posted 5 years ago

“I ordered a footstool and it is amazing such quick delivery too. Well happy!”

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Posted 5 years ago

“Great updates on stock availability, speedy delivery once item came in stock and delivery service was excellent with communication and assisting into hallway.”

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Posted 5 years ago

“I ordered the item on the Sunday and it arrived on the Tuesday morning. Lovely item for the price. Really happy with the item and the overall service. Thank you.”

Furniture 123 5 star review on 21st June 2020

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Posted 5 years ago

“Excellent ottamon bed. Reasonably priced. Daughter loves it thank you”

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Posted 5 years ago

“Great selection of beds, Great communication, and our bed looks just like the picture.”

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Posted 5 years ago

“Lovely quality products, really well packaged up. Quick delivery. Really good overall.”

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Posted 5 years ago

“Excellent service, my console table came in few days, I am very pleased with it and would definitely use this company again.”

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Posted 5 years ago

“Customer service was 5 star fell in love with my console table and mirror looks amazing”

Furniture 123 5 star review on 20th June 2020

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Posted 5 years ago

“Kept us informed of progress regarding our order through regular emails. Delivery team were prompt and courteous. Products were good quality. All parts were clearly marked, including fixings, although bed was a bit tricky to assemble.”

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Posted 5 years ago

“Very nice”

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Posted 5 years ago

“Brilliant service and fire was stunning...second time ave ordered off this website and comes next day”

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Posted 5 years ago

“Ordered a electric fire 🔥 and must say I love it. Service and delivery excellent”

Furniture 123 5 star review on 19th June 2020

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Posted 5 years ago

“Good quality”

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Posted 5 years ago

“A high quality product which was delivered to time and was very carefully packaged to ensure that it arrived free of damage. We will certainly be using this company again for future purchases of bedroom furniture.”

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Posted 5 years ago

“Very happy with the delivery on time .”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews