Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the chairs I bought from 123furniture. Was a great deal and they look better in real then on photos so positively surprised and defo recommend to use them. I have already seen other pieces I might be buying as well.”

Furniture 123 5 star review on 19th June 2020

Helpful Report

Posted 5 years ago

“I have searched for modern oak tv unit and found one on Furniture 123 website. The unit looked lovely on the picture and very reasonably priced. Never used or heard of this company before so was little nervous ordering units. We needed 2 identical units to go on either side of our wood burner. My concern was returning the units at my own cost if they are not suitable. Decided to order one and if it works we will order second piece. I couldn’t be more impressed. It took no more then few minutes to take my details, order and schedule next day delivery. Got immediate confirmation and number of updates from delivery company. Received delivery as scheduled and the Tv unit is way better then expected. Very impressed. I immediately ordered second piece and yet again it was quick and smooth. It was delivered by different company but equally reliable. Definitely good experience for us.”

Helpful Report

Posted 5 years ago

“Good quality and price - thank you !”

Helpful Report

Posted 5 years ago

“Always amazing service”

Helpful Report

Posted 5 years ago

“Next day delivery worked like wonders. Really happy with the product. Confirmation and delivery emails were really helpful. Great service thank you.”

Helpful Report

Posted 5 years ago

“Quick delivery, good price, decent quality and as described. Would use them again.”

Helpful Report

Posted 5 years ago

“Lovely sturdy chairs, great price and fast delivery”

Helpful Report

Posted 5 years ago

“I bought an electric Amberglo flame fire.I am Extremely pleased with it Delivered and left safely outside my flat.”

Helpful Report

Posted 5 years ago

“Sturdy and beautifully made.”

Helpful Report

Posted 5 years ago

“Fabulous company this is my 2nd order. Great quality and fabulous prices. Highly recommend”

Furniture 123 5 star review on 18th June 2020

Helpful Report

Posted 5 years ago

“Great service....no problem whatsoever....delivery fast....items perfect 👌”

Helpful Report

Posted 5 years ago

“excellent product excellent service.”

Helpful Report

Posted 5 years ago

“Delivered on date advised. Straightforward to assemble although took considerably longer that instructions suggested.”

Helpful Report

Posted 5 years ago

“Great items always available at a decent price. They also get delivered the next day.”

Helpful Report

Posted 5 years ago

“Just love love love my teal love chair and foot stool ,very well made and looks gorgeous. Brilliant delivery too arrived on time and delivery man was very helpfully, by bringing it in for me 👍 100% VERY HAPPY CUSTOMER”

Helpful Report

Posted 5 years ago

“Table and chairs so gorgeous..delivery brilliant ...couldn't fault the service .”

Helpful Report

Posted 5 years ago

“Delivered on time and the parasol is great no issues easy assemble, looks fabulous. Received phone call day of e see livery 25 mins before arrival!”

Helpful Report

Posted 5 years ago

“Single bed with trundle. Arrived on time, feels very sturdy, easily assembled, looks good. I'm very pleased with it.”

Helpful Report

Posted 5 years ago

“Love my footstool so good for the price thank you so much!!”

Furniture 123 5 star review on 17th June 2020

Helpful Report

Posted 5 years ago

“Great. nice and smooth transaction Thanks fire looks great”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews