Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described, perfect many thanks”

Helpful Report

Posted 5 years ago

“Very pleased with the pair of drawer sets and delivered on the day promised,, the diagram plans once mastered were easy to follow, and construction bore a blister on my middle finger there's a lot of screwing involved,, my lady was most pleased with the resault, Thank you again”

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Posted 5 years ago

“Very fast and efficient service . Would definitely buy from them again .”

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Posted 5 years ago

“We purchased this fireplace after looking on many websites but in the end decided to order this one and we are really pleased with our choice. The flames look quite real and the heat from the fireplace is really nice. Would definitely recommend this product!”

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Posted 5 years ago

“Amazing service, super bed, great quality - we’ll be back!”

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Posted 5 years ago

“Delivery was on time. I love the bunk bed, good for the price. The only problem I had was there weren't any manual so it was a bit different to assembled”

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Posted 5 years ago

“Another quality item & service”

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Posted 5 years ago

“Very impressed”

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Posted 5 years ago

“My purchase (a console table) was delivered punctually, came well packaged with no damage, was easy to assemble and is a really nice quality. I won't hesitate to order from Furniture123 again.”

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Posted 5 years ago

“Took a time to build but had thorough instructions and quality materials. Looks great built up.”

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Posted 5 years ago

“Really nice product and easily assembled. Slight scuff mark to one piece but everything else in great condition”

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Posted 5 years ago

“Good quality. Well packed. Clear instructions. Good value.”

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Posted 5 years ago

“Easy setup if you love DIY. Delivery was fine.”

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Posted 5 years ago

“Excellent my dining table & chairs came perfectly packaged & the guys that delivered them waited until I was satisfied with my product. Easy to assemble & looks fabulous”

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Posted 5 years ago

“Quality and value for money is fantastic. excellent delivery and service”

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Posted 5 years ago

“Excellent good quality ottoman bed which was easy to assemble, was delivered promptly by very nice delivery lads. I couldn’t have asked for a better experience.”

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Posted 5 years ago

“Easy delivery, great quality And beautiful looking bed. Though very very difficult to build; you’ll need a few cups of tea and patience.”

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Posted 5 years ago

“Goods delivered on time, so well packaged, zero damage and a superb product, will definitely use again, all round great experience.”

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Posted 5 years ago

“great price lovely furniture”

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Posted 5 years ago

“Good customer service and furniture reasonably priced one happy customer”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews