Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,991 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the Khloe bed in grey. Beautiful bed and colour. One of the bars bent, the first time I sat on the bed. But I cannot fault this company. They sent us a new bar within a few days along with extra bits for the bed in case of other problems. A great company to deal with! And the bed is cheap but looks lovely.”

Helpful Report

Posted 6 years ago

“Ordered a few weeks in advance to arrive on a specific day which it did early morning. Great bed and our daughter loves it. Only gripe would be the instructions could be better as they don’t state all the steps clearly. Other than that, very happy and the bed is great.”

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Posted 6 years ago

“Excellent service, good quality furniture. EXCELLENT service from the delivery men. No complaints at all. Thank you”

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Posted 6 years ago

“I was really impressed with the bed we had delivered. It was very well made for the price and the easiest assembly instructions I've ever used. The delivery drivers rang ahead and were very helpful and talked me through where everything was and very polite. Would definitely recommend.”

Helpful Report

Posted 6 years ago

“Unbelievably efficient and friendly customer service, fro. Information to delivery chaps - I was truly impressed. Bedside tables and chest of drawers are lively, good quality and look splendid. One minor detail - the push open/close mechanism is not strong enough and gets stuck quite often.”

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Posted 6 years ago

“Great price and rapid delivery !!!!”

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Posted 6 years ago

“1 I do think that this item is over priced for what it is £93 with p&p 2 it took over a week to arrive 3 it does look nice but ££££🙈🙈”

Helpful Report

Posted 6 years ago

“The table we bought is well built, sturdy, and looks far more expensive than it actually was. Very pleased with our purchase. Furniture 123 kept us informed about our purchase all along, and the delivery date was quick and at the time we were told to expect it.”

Helpful Report

Posted 6 years ago

“Great communication; reliable & speedy delivery. Product arrived well packaged and secure, delivery men opened up in front of me for inspection and offered to take packaging away”

Helpful Report

Posted 6 years ago

“No problem with the delivery slot. Got the phone call as promised 30 mins before. The only disapointment was that they refused to take it upstairs so it was a real struggle to do it on my own.”

Helpful Report

Posted 6 years ago

“Was a little concerned at how long it was going to take to put together with all the screws and bits but actually it was all easily identified as each bag was numbered so didn’t take too long in the end! Looks more expensive than what it was. Very happy.”

Helpful Report

Posted 6 years ago

“Flimsy material, wood kept splitting when drilling the bed together, for a £300 pound bed I expected much more. A shame as the bed looks lovley once up and all of the splits in the wood hidden. Also very difficult to put up I think 9hours in total.”

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Posted 6 years ago

“Really pleased even though 2 of the shelves were damaged, but after speaking to customer service they were soon replaced.”

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Posted 6 years ago

“Super thank you so much👍”

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Posted 6 years ago

“Quick delivery and couriers helpful. Bunk bed took 3.5 hours to put together but pleased with finished product, good value for money and my grandsons love their new bed.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Very good quality, love the table, excellent price. Just wish they’d help me bring it upstairs...”

Helpful Report

Posted 6 years ago

“Absolutely amazing. Advised 7- 10 days for dispatch when ordering, and it arrived three days after I ordered! Over the moon with the bed, I was sceptical ordering online and because I'm not in the UK but I honestly couldnt fault anything. I'm so happy and my son is over the moon with it! Thank you so much!”

Helpful Report

Posted 6 years ago

“Great furniture well built,High quality good price would recommend”

Helpful Report

Posted 6 years ago

“Great Customer Service, Very fast delivery, Very Happy with my Purchase & would definitely use them again.”

Helpful Report

Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,991 reviews