Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,963 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and prompt delivery.”

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Posted 5 years ago

“Good value and prompt deliverly.”

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Posted 5 years ago

“Excellent service, promptly delivered, totally as described. Perfect.”

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Posted 5 years ago

“Very quick friendly service, great quality and well written instructions”

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Posted 5 years ago

“Great quality, looks just like the pictures. Highly recommend”

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Posted 5 years ago

“My order came swiftly and is perfect”

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Posted 5 years ago

“Prompt delivery of a good product Clear instructions for assembly and Looks as expected once built. Will use again without question. J”

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Posted 5 years ago

“Great product , great delivery time despite the situation at the moment . Good quality product and easy to put together”

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Posted 5 years ago

“Ordered bedroom set, arrived with slight damage (pictures sent). Also missing hinges for wardrobe door. Was told replacement hinges were sent, bag of nuts and bolts arrived .. no hinges/brackets. Still cannot shut wardrobe door.”

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Posted 5 years ago

“Very happy with product, online chat was very helpful and answered my question quickly and professionally. Delivery was quick and wrapped very well”

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Posted 5 years ago

“Speed of delivery was brilliant. Exactly what the description said, very good quality for the money. Only problem was useless instructions. Very limited detail. When building the first table we had to take bits on and off 3 dimes because no clarity in instructions”

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Posted 5 years ago

“Exactly as described great value for money and fast delivery”

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Posted 5 years ago

“Very good website to order from. Excellent furniture. Prompt friendly delivery. Would definitely recommend”

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Posted 5 years ago

“Delivered on time and as expected, product is very good value money”

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Posted 5 years ago

“Fantastic product, ascribed in a couple of days”

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Posted 5 years ago

“I bought a corner tv unit. It was delivered on time. I am very happy with the product. It looks lovely in my sitting room. It came fully assembled and all I had to was unpack and screw in the handles. I would buy from this firm again. Thank you. Joan Pickering.😊”

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Posted 5 years ago

“Looks great in the bedroom and I read by the light.”

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Posted 5 years ago

“We cannot recommend you enough..we are really happy with the service, quality and price of pur furniture.”

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Posted 5 years ago

“Fantastic customer service! Lots of email communication to keep us up to date. Received bunk beds within 2 days, delivery drivers were lovely, good solid beds for a great price, easy assembly and look fantastic in my daughter's room. Really impressed with all aspects.”

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Posted 5 years ago

“Lovely furniture and fast delivery. Definitely recommend.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,963 reviews