Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,963 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, very pleased with the tv stand. The ordering and delivery was brilliant and arrived day after ordering”

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Posted 5 years ago

“Is lovely 🤩”

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Posted 5 years ago

“So happy with my tv unit. Very impressed with the service, order to delivery was straight forward. Unit is very well made and great value for the money. I will definitely recommend and would shop with Furniture 123 again.”

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Posted 5 years ago

“Great service , order was delivered in a few days. I found that impressive given the Covid19 situation. Really nice quality , stylish, clean and easy to assemble”

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Posted 5 years ago

“Love the table, just what I was looking for at a great price. Looks lovely. Arrived quickly. It's the first time I've ordered from Furniture123 and very happy with them.”

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Posted 5 years ago

“Great product only issue was slats as they didn’t fit the beds properly. We didn’t get the instructions but after an email we got them online.”

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Posted 5 years ago

“Ordered my coffee table on the Tuesday and was delivered on the Thursday morning FANTASTIC CUSTOMER SERVICE!! Brilliant smooth service from start to finish - I will 100% be ordering from here again - Small family run company that provides excellent quality goods for reaosnable prices!! I have recommended family, friends and work associates. I have ordered from larger retailers before i made this order and still yet to recieve my goods!! Fantastic - Thank you Furniture 123 - I love my new Coffee table”

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Posted 5 years ago

“Amazing service”

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Posted 5 years ago

“This is a lovely item, nearly made and exactly what we wanted. Genuine wooden legs were easy for us to saw down to get it exactly the height we wanted. Storage space is roomy and so useful. I wouldn’t quite describe it as navy, it’s slightly lighter than that but nonetheless works in our room and seems a compatible shade to most other blues. Delivery was very fast and as arranged. Perfect!”

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Posted 5 years ago

“I ordered a wardrobe 2 weeks ago now and even after choosing delivery "up to 4 days" it still hasn't shown up.”

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Posted 5 years ago

“Fast delivery. Nice enough wardrobe, but takes hours to put it together and also the hanging rail curved as soon as I hung my clothes, so had to order a metal one.”

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Posted 5 years ago

“I was going to write you a review independently of this. Website so easy to navigate and you have beautiful items. From placing the order to delivery just great service. Very quick and efficient, will highly recommend you and will be buying something again s from you very soon.”

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Posted 5 years ago

“Very pleased with product”

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Posted 5 years ago

“Very pleased with the product”

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Posted 5 years ago

“Easy ordering and quick delivery.”

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Posted 5 years ago

“Ordered bed on a Saturday was delivered on Tuesday chosen day perfect thanks”

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Posted 5 years ago

“Very happy and good quality”

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Posted 5 years ago

“Really pleased with my table, six chairs and parasol, good quality and looks good. Ordering was simple and delivery as promised.”

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Posted 5 years ago

“Great quick delivery and chairs look amazing for the price. Really please will use your site again.”

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Posted 5 years ago

“Great customer service. My furniture was delivered the next day which is impressive considering recent circumstances. The furniture was well packed and all parts numbered so straightforward to build. Good quality furniture at a very good price.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,963 reviews