Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,988 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used this site for the first time. Very happy with the furniture and the customer service.Had prompt delivery and was kept informed about it. Very satisfied.Good value for money.”

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Posted 5 years ago

“I’m dissapointed with what I’ve been told about delivery date & wish to cancel my order but you don’t seem to help me.”

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Posted 5 years ago

“Still not received my order.”

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Posted 5 years ago

“We had been let down by a reputable company for our new bed spoke to Mia who made sure our new bed would arrive next day FANTASTIC ! The service extended with the delivery team ,the bed is put together .I would like to recommend a video would help how to put together by Furniture 123 many thanks”

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Posted 5 years ago

“Lovely furniture and delivery was quick and easy.”

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Posted 5 years ago

“Such Amazing value for money ! Ordered 2 items and love them both . The only reason not 5 star is the finishing on the bottom of the sofa could have been better but other than that ... love them”

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Posted 5 years ago

“Sofa delivered when promised, love it! Looks like it did on the website and was easy to put the legs on. Good quality for the price, happy to recommend Furniture 123.”

Furniture 123 5 star review on 19th October 2020

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Posted 5 years ago

“Very prompt delivery. Kept me updated when they were on the road. Really pleased with the love chair 😊👍”

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Posted 5 years ago

“Furniture as expected, took about 3 hours to assemble. Please follow the instructions carefully which are well written and lead you through assembly. Do not remove plastic wrapping until directed in instructions.”

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Posted 5 years ago

“Excellent, Helpful customer service line, on-time delivery and great bed thanks.”

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Posted 5 years ago

“Such a luxury looking bed Frame a fraction of luxury price! Love a touch of glam this is now our statement piece in a almost plain room. Delivery was as expected on time, had a couple of service queries which were sorted to my satisfaction. The mattress isn’t the greatest it’s just okay and I probably wouldn’t go for the one they recommend and have a browse however that was my fault for not checking the website and going to the add on that comes up!”

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Posted 5 years ago

“SUPERB service from Furniture 123. I looked all over for 2 velvet dining chairs in a light grey and found them at Furniture 123. Sooooo pleased with the service. I ordered the chairs quite late on a Sunday evening and the chairs arrived early afternoon on the Monday! That is five star customer service. The chairs were very well packaged, easy to assemble and look AMAZING! They are super comfortable, super stylish and contemporary. I am over the moon with the service and products. The cost of the chairs were very very reasonable and the quality is superb.”

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Posted 5 years ago

“Excellent product! Real good value for money and the service and delivery was first class. I would definitely recommend and will use again in the future”

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Posted 5 years ago

“lovely furniture cant wait to add another piece”

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Posted 5 years ago

“Excellent quality and simple explanatory instructions for assembly. Really good value for money.”

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Posted 5 years ago

“Good value for money, sturdy furniture and good quality.”

Furniture 123 5 star review on 18th October 2020

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Posted 5 years ago

“Excellent quality. Prompt delivery. Reassuring customer care throughout. Very impressed!”

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Posted 5 years ago

“Fabulous fast service and the item has completed my lounge perfectly!”

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Posted 5 years ago

“Great service!! What can I say!”

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Posted 5 years ago

“Great service, got my item within a couple of days. Great prices and good quality products. Would definitely use them again.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,988 reviews