Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rarely write reviews but I was honestly so impressed with the communication I received, updates on delivery, speed of delivery and finally the product. I ordered a side table that I absolutely love. Excellent quality and brilliant value for money. I would definitely recommend and definitely use again. Thank you Furniture 123 !”

Furniture 123 5 star review on 17th September 2020

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Posted 5 years ago

“Easy to order. Speedy email confirmation. Delivery was prompt and correct. No faults and would be happy to use them again. Thanks.”

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Posted 5 years ago

“Easy to order delivery quick and furniture was as the photo displayed on the website. Very pleased.”

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Posted 5 years ago

“I have recently purchased 3 chests of drawers and 2 bedside cabinets from Furniture 123. They arrived on the due date and the driver telephoned about an hour before they delivered. It was all very efficient. The price I paid for the items is reflected in the quality. They are solid and glamorous and worth every penny. I am absolutely delighted with my purchase and the items have completely transformed my bedroom. I highly recommend this Company and would buy off them again. Thank you Furniture 123.”

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Posted 5 years ago

“Delighted with my TV unit - beautiful and well made. The delivery team were wonderful too.”

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Posted 5 years ago

“excellent service love my sofa”

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Posted 5 years ago

“Really happy with the two mink velvet chairs. They are good quality and value for money. Had a minor issue with some screws being missing but that was resolved very quickly with a new set sent out within days. Overall very happy!”

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Posted 5 years ago

“Delighted with toilet rail. Very sturdy. Feel completely safe. Exact right size. Would recommend to anyone with disability’s.”

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Posted 5 years ago

“Easy process. Delivered on time by 2 helpful men.”

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Posted 5 years ago

“Delivered on time. Very pleased with the furniture with no issues with assembly. Instructions were clear.”

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Posted 5 years ago

“Beautiful sofa at an amazing price. Delivery was punctual with no issues whatsoever. Would definitely recommend!”

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Posted 5 years ago

“Easy ordering, confirmation, speedy delivery, no messing around, fantastic piece of furniture.”

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Posted 5 years ago

“Very pleased with item & prompt delivery.”

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Posted 5 years ago

“Amazing quality and the delivery people couldn't have been nicer or more helpful, they offered to carry it up the 4 flights right to my front door and made sure if be able to get it to the room I wanted before leaving! Beyond thrilled! And the bed is beautiful, super soft so luxurious feeling.”

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Posted 5 years ago

“Great service from beginning to end and unit arrived within a week! Delivery was seamless. The quality is outstanding - much better than I had expected. A very sturdy unit. Took 2hrs to build but we'll worth it.”

Furniture 123 5 star review on 16th September 2020

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Posted 5 years ago

“Easy very quick and efficient”

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Posted 5 years ago

“Great service from start to finish. Absolutely loving my daughters new bed. Great quality. Will definitely use this company again.”

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Posted 5 years ago

“Excellent service from your company,the quality of the furniture is really good and ordering it from delivery was faultless,would recommend buying from you again”

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Posted 5 years ago

“Great quality velvet sofa perfect 👌”

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Posted 5 years ago

“Delivered right on time, furniture really looks great in our bedroom. Would definitely use again”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews