Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great furniture I love my dressing table and so easy to assemble! They did keep changing the date of delivery however it wasn’t an issue for me .”

Furniture 123 5 star review on 16th September 2020

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Posted 5 years ago

“Very easy to place order and delivered on time. Will be saving the site to look for more things in future.”

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Posted 5 years ago

“This is a top quality product with fantastic instructions, looks very expensive when its put together. This unit has push to open/close drawers, which is a nice touch. Comes in 3 package's with the fixings in package 3. It's very heavy and solid when its assembled. Delivery team was excellent. Im goong to add USB strip LED lights underneath, to add a bit of lighting.”

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Posted 5 years ago

“Delivered on time as informed. Easy to assemble. Sturdy table. Daughter very happy.”

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Posted 5 years ago

“The delivery was on time, packaged perfectly and looks really good and classy lol”

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Posted 5 years ago

“Fast delivery, item looks good and as expected”

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Posted 5 years ago

“I had never heard of Furniture 123 before so I was a little dubious, but I needed a new chest of drawers for my bedroom, I have a lot of stuff so I needed them to be sturdy and I’m not great with a screwdriver so I wanted fully assembled and they had exactly what I wanted. Ordering was easy, delivery date was estimated and then confirmed and drawers arrived. They were packaged so well, fully built and of a fantastic quality. Will be ordering from you again soon”

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Posted 5 years ago

“Very good service and prompt delivery. Knowledgable sales team.”

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Posted 5 years ago

“Delivery prompt, best price I could find, really happy with purchaseGai”

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Posted 5 years ago

“The estimated delievery date was bang on, the drivers where helpful and friendly, the furniture was well packaged with extra screws ect.. no damage and very clear instructions! Not one for writing reviews but I’m so pleased with my purchase”

Furniture 123 5 star review on 15th September 2020

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Posted 5 years ago

“Delivery people very polite and helpful. Good quality chest of drawers. Overall a very Good experience. Many thanks”

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Posted 5 years ago

“Good product and delivery on time”

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Posted 5 years ago

“I love the ottoman that I ordered, looks great and really good quality! I paid for normal delivery and it still came next day, would definitely buy again.”

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Posted 5 years ago

“Console table delivered (and undamaged) in less than a week to Northern Ireland. Unlike my experience with a competitor! Very pleased.”

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Posted 5 years ago

“Very good delivery less than 5 days”

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Posted 5 years ago

“Amazing service. I bought two provence side tables and the product is great quality! They look great as they are, but had painted mine to go with the look of the room. The delivery was fast.”

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Posted 5 years ago

“Great service and good quality furniture as described”

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Posted 5 years ago

“Everything was very quick from order to delivery, other places were quoting 6 weeks but I received my bed from Furniture 123 in about 3 days. The bed itself is fantastic and my son is delighted with it. 5 stars all round.”

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Posted 5 years ago

“Good product- impressed with 2 day delivery to Isle of Man.”

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Posted 5 years ago

“Brilliant desk, fairly simple to put together, very quick delivery! A+”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews