Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,994 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, fast delivery.. The bunk bed itself is very sturdy and my kids love it. Thank you.”

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Posted 6 years ago

“Happy with the furniture but the delivery men walked mud all inside my house and its not muddy outside my house. Boots must have been dirty when they arrived in the van”

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Posted 6 years ago

“Excellent communication from start to finish and bed delivered on time. Looks amazing and my little girls loves it...So much so we can get her out of it!!. Will last a fair few years for her and her brother. Will definitely use the company again. Couldn't fault them.”

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Posted 6 years ago

“Great quality, and smooth quick delivery”

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Posted 6 years ago

“The best ever💓”

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Posted 6 years ago

“I am so happy with my chairs it took my husband a while to put them together but so pleased with the end result cannot wait for my living room to be finished so I can use my chairs.”

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Posted 6 years ago

“Great bunkbeds, excellent next day delivery, well worth the money.”

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Posted 6 years ago

“First of all the item was not delivered on the date stated. Secondly once the item arrived it came in two separate boxes. Box 1of2 and box 2of2 both boxes appeared to have the same items inside therefore missing a whole box. You sent out a new box 5 days later which was again the WRONG BOX. I was left on hold for over 30 minutes which has left me with a £27 extra charge on my phone bill. Absolutely disgusted with your service and should’ve looked at your previous reviews before purchasing off of you because it seems you’ve nothing but awful reviews online.”

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Posted 6 years ago

“I ordered a kitchen sink. Arrived on agreed date. Unfortunately it is damaged. After much perseverance I managed to get them on the phone. Spent most of yesterday trying to upload photos as requested. Finally managed to get their website to accept them today. Too late . My kitchen is being fitted today which I told them yesterday. Have had to go and purchase another sink whilst I wait for their response. Very disappointed as have used them before with no issues.”

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Posted 6 years ago

“Good product and good instructions however it was frustrating finding which box the instructions were in when you don’t have the room to open every box up”

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Posted 6 years ago

“Great bunk bed very happy 👍🏻👍🏻”

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Posted 6 years ago

“Quick efficient delivery. Item is excellent value. Thanks”

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Posted 6 years ago

“Gorgeous bed, easy to put up, very sturdy and great delivery!”

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Posted 6 years ago

“Excellent service well packaged nd very easy instructions to follow to build my shoe cabinet gd quality furniture am very pleased will definitely buy from you again in the future”

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Posted 6 years ago

“Purchased king size ottoman bed delivered on time by 2 very helpful lads. Found bed quite easy to assemble,very sturdy and looks much more expensive than it cost.Would deffernitly buy from Furniture 123 again”

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Posted 6 years ago

“Changed delivery date last minute and when I called to query, I was put on hold for over 20 minutes, call was disconnected and my phone bill to this company has cost me £22!”

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Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Absolutely no complaints, great communication, furniture as described, delivered in a timely manner by a couple of decent lads. Will certainly Give furniture 123 opportunities in the future as they arise based on my experience. Thanks”

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Posted 6 years ago

“Everything was fantastic delivery,bed very easy to assemble very happy 😃”

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Posted 6 years ago

“Love it! My husband struggled a little bit to make it but it’s a beautiful , classic piece of furniture for every house.”

Helpful Report

Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,994 reviews