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Furniture 123 Reviews

4.5 Rating 5,994 Reviews
87 %
of reviewers recommend Furniture 123
4.5
Based on 5,994 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email
Read Furniture 123 Reviews

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Furniture 123 3 star review on 16th May 2025
Sola
Furniture 123 5 star review on 22nd March 2025
M Hughes
Furniture 123 5 star review on 5th February 2025
Cassie
Furniture 123 5 star review on 9th December 2024
Claire Cruickshank
Furniture 123 1 star review on 27th August 2024
Mary-Anne Gallo
Furniture 123 1 star review on 27th August 2024
Mary-Anne Gallo
Furniture 123 1 star review on 27th August 2024
Mary-Anne Gallo
549
Anonymous
Anonymous  // 01/01/2019
The gloss white table & chairs look better than expected. The chairs are lightweight and easy to move! The table looks modern and classy. Definitely recommend.
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Posted 6 years ago
Excellent communication and I love my new bed :)
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Posted 6 years ago
My daughter is thrilled with her bed seems strong and sturdy and is a lovely product
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Posted 6 years ago
Price and delivery were all fab. Lovely design. Have not yet unboxed or assembled my daughter's bed as we are saving it for when we move...
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Posted 6 years ago
This is a great shop! The furniture we've bought so far has been amazing, such good value and quality too and we've now ordered quite a few bits of bedroom and lounge furniture and not been disappointed in any of it. I would've given 5 stars but one of our deliveries had a missing wardrobe which we were desperate for, having just moved house. This didn't arrive until a week later which was probably more the fault of the carriers. I'd certainly shop with Furniture 123 again.
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Posted 6 years ago
First time using Furniture 123. A bit apprehensive at first as it was such a large purchase for me. The website was easy to navigate and delivery was when I wanted it. The delivery drivers were exceptional and very helpful. The furniture itself was outstanding, fantastically well made. Sturdy and of great qaulity. Online description was on point. Highly recommend Furniture 123. Thank you.
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Posted 6 years ago
Good quality
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Posted 6 years ago
This is the first time I have ordered furniture on-line, I was struggling to find a tv unit big enough and with hidden storage. I am so pleased with how it looks in our newly decorated room! My husband built it and he is quite handy so it didn't take him as long as some of the other reviews. Nevertheless he did have to drill some new holes as the pre-drilled did not align up the drawers. This is clearly a fault with the design as others have also made the same comment.
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Posted 6 years ago
Excellent quality bar stools , delivered on time .
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Posted 6 years ago
Fantastic quality furniture! I'm over the moon with how it looks in my living room!
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Posted 6 years ago
A fantastic product at a great price. Great quality and sturdy. Very happy. The only criticism is that the instructions could have been clearer at times. My husband made the bunk beds in his own and it took him around 5 hours, but that included time spent rectifying mistakes made due to slightly vague instructions!
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Posted 6 years ago
Ordered new bed. Came on the day I requested. Got a text for a 2 hour time slot, came on time very nice delivery men. Product also amazing.
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Posted 6 years ago
Ordered the safina wing bed velvet and was so happy i did the price was great, amazing quality bed I ordered it for a Saturday and i got a call from the driver 20 minutes before they would arrive! Would definitely recommend anyone to this site!
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Posted 6 years ago
An excellent product and value for money. Arrived when they said it would. We had to contact customer service because we'd made an error when entering the delivery address. The guy we spoke to was courteous knowledgeable and helped us resolve the issue. We would definitely buy from them again.
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Posted 6 years ago
Quality and finish of the trundle bed was lovey. Very good value for money. Delivery was a few weeks after the order was placed but was convenient and I was given a time slot the day before and a call half hour before arrival.
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Posted 6 years ago
Highly recommended. Ottoman bed delivered the next day. Absolutely lovely bed, excellent quality and communication throughout. Thank you!
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Posted 6 years ago
Good , come 2 boxes but two different days .
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Posted 6 years ago
Was delivered 9 days after order placed. Told between 9.15 and 10.15 arrived at 9.17 so impressed with that. All good couple parts damaged but managed to conceal them, apart from that very pleased.
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Posted 6 years ago
Beautiful bed delivered on time and by very helpful delivery men. Would definitely recommend
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Posted 6 years ago
The only thing i felt was shipping details should have been included clearly in the ad's, However after a quick email via their site, i was assured of the delivery date , after reading other peoples reviews, i chose the standard delivery and had not a jot of worry Tracking details etc came with approx time of delivery, personally i found them very helpful and informative
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Posted 6 years ago
Furniture 123 is rated 4.5 based on 5,994 reviews