Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,994 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 6 years ago

“Good quality, a bit pricy and there were bits missing from one of the packs. Got in touch with customer service and they sent the missing bits. It wasn't their fault as the furniture (at least the one i bought) came all packed from a factory in Brazil, i think. It took 2 weeks for the missing parts to arrive, a bit long.. Meantime we could not use the bed :))”

Helpful Report

Posted 6 years ago

“Reading the negative reviews, it's a classic case of if there's no issues with damages or delivery then all is fine but if you need to contact customer services for any reason, expect no help whatsoever.. it's a gamble! I was one of the lucky ones, good quality bed, delivered on time with no issues. Was quite difficult and time consuming to put together but looks lovely now.”

Helpful Report

Posted 6 years ago

“We purchased a large chest of drawers and 2 side chests. Arrived on time as pre email had said. Delivery men friendly and helpful. Furniture was in perfect condition well packed and ready assembled. Well made, nice a d sturdy. Just what we wanted very please. Would use company again.”

Helpful Report

Posted 6 years ago

“Easy to put together. Sturdy and well made. Looks really nice.”

Helpful Report

Posted 6 years ago

“Not at all happy and please don’t contact me again”

Helpful Report

Posted 6 years ago

“I bought a silver grey bench that has missing screws . I’ve now had the furniture for over one week and have sent 5 separate emails asking if these can be replaced. Still waiting on a reply customer service is the worst ever ,”

Helpful Report

Posted 6 years ago

“Arrived well packed - beautifully made and easy to assemble. Parts could do with a sticker and corresponding letter with instructions but my wardrobe was more stunning and well made than I thought it would be - Fantastic value for money”

Helpful Report

Posted 6 years ago

“Lovely bed, well made. Speedy delivery, great communication”

Helpful Report

Posted 6 years ago

“Good quality at a competitive price, Delivered when they said, one hour curtesy call before delivery, They even removed and took away all packaging Great service, definitely recommend”

Helpful Report

Posted 6 years ago

“As already said by other customers the chairs are excellent, good quality, good price, i would strongly recommend.”

Helpful Report

Posted 6 years ago

“Very happy with my purchase, good quality, good price and speedy delivery. Thanks”

Helpful Report

Posted 6 years ago

“Excelent quality, very pleased with the purchase. Arrived as originally stated on the order, boxws had some damage but items inside were very well protected and intact. Would recommend any of the high gloss products we purchased (one chest of drawers, 2 bedside cabinets and a dressing table).”

Helpful Report

Posted 6 years ago

“Arrived on time, easy to build, really sturdy table and chairs.”

Helpful Report

Posted 6 years ago

“The bed is fantastic quality - easy to put together and very sturdy. My daughter loves it. Thank you”

Helpful Report

Posted 6 years ago

“Apart from a longer delivery date than expected, the actual delivery was exactly as described and efficient The product was excellent quality ,very well packed , and assembly instructions very clear.it was made a little easier with some pre construction.ie all draw runners and sliders were already attatched. Wouldn't hesitate in buying from this seller again”

Helpful Report

Posted 6 years ago

“Lovely furniture well worth the money”

Helpful Report

Posted 6 years ago

“They delivered the bed on time but unfortunately the bed chipped as soon as the screws went in to assemble the wheels. Not sure if I’ll order from them again”

Helpful Report

Posted 6 years ago

“the service I received was very efficient, my purchase arrived on the day I expected, the delivery guys were very courteous, and were very careful bringing my items into the house, as the items were self assembly, I found the instructions very simple to follow, and was very pleased with the quality of the assembled items, I am very satisfied with my purchase and would certainly buy from furniture 123 again.”

Helpful Report

Posted 6 years ago

“Great service quick and easy! Lovely sturdy bunk bed”

Helpful Report

Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,994 reviews