Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful design, easy to assemble, delivered on time!”

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Posted 4 years ago

“Very fast delivery snd very pleased with product”

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Posted 4 years ago

“Really pleased with my new desk - well made, easy to assemble and looks fabulous! Possibly best packaged item I've ever had delivered and super fast turnaround from ordering to delivery - thank you.”

Furniture 123 5 star review on 11th January 2021

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Posted 4 years ago

“Had to wait longer than expected but very pleased with the item”

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Posted 4 years ago

“Absolutely love this bed, its solid, comfortable and looks classy. Other bonus was it was delivered within 3 days when we was told it wouldn't be delivered until May (5 months) really happy with my purchase and super satisfied with furniture 123 experience”

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Posted 4 years ago

“Ordered this lovely bed, was delivered early than my original delivery date free of charge, delivery was on time and the bed was good quality and easy to build. Highly recommended”

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Posted 4 years ago

“Well worth the wait”

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Posted 4 years ago

“Price was good, delivery was fantastic and the pendant light was perfect. Would definitely use again.”

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Posted 4 years ago

“Arrived 3 days earlier than expected, fantastic quality, crystal clear assembly instructions and went together with no problems. Extremely pleased and would recommend furniture 123 to anyone considering purchasing self assembly furniture.”

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Posted 4 years ago

“Lovely quality. Good service. Easy website Quick delivery and good packaging. Reasonable price and better as bought in sale.”

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Posted 4 years ago

“Delivery of my tv unit was super prompt, earlier than first advised jn fact! Delivery drivers were lively, very friendly. The unit itself is heavy, solid, beautiful wood. The photos on the website did not do it justice. We love it!”

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Posted 4 years ago

“Amazing service love all my products. Great quality most definitely recommend”

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Posted 4 years ago

“Ordered a large foot stool.. Very very pleased with my product and the delivery was excellent.. Defo recommend”

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Posted 4 years ago

“Fast delivery. Lots of communication. Delivery company very efficient and gave lots of information on when furniture would be delivered.”

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Posted 4 years ago

“Lovely wardrobe and prompt delivery. We are very pleased with our purchase.”

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Posted 4 years ago

“Delivered on time, good quality and value for money.”

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Posted 4 years ago

“Perfect match to existing furniture and reasonably easy to assemble although probably longer that stated time if it’s your first attempt.”

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Posted 4 years ago

“Desk was delivered super quick, well packaged and is of excellent quality. Love it.”

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Posted 4 years ago

“Was really pleased with the quality of the furniture and the service provided , Could not fault it Well done furniture 123”

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Posted 4 years ago

“Great sofa delivered within 2 days delivery driver rang me when he was within half an hour very helpful”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews