Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was as described and good quality. The delivery was speedy and I was kept well updated.”

Helpful Report

Posted 4 years ago

“This was the only store which had the dining chairs in my preferred colour. Easy to order, swift delivery and easy to assemble.”

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Posted 4 years ago

“Industrial round foldable table to save space but need to use open whilst working from home and still fits nicely in a compact space. Love the leg design and delivery was quick and trouble free.”

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Posted 4 years ago

“Super fast next day delivery, quality bed at a great price. Would 100% use again.”

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Posted 4 years ago

“Great service, fantastic tracking, drivers helpful and very polite.”

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Posted 4 years ago

“Purchased the Sky Bunk Bed in Oak. Very impressed with quick delivery time and quality of product. Building instructions were very easy to follow even though it did take over 3 hours to build. Kids love it. Overall very happy with purchase”

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Posted 4 years ago

“Great price, quick and cheap delivery and amazing products! Very impressed.”

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Posted 4 years ago

“Love my bed ❤️ Easy enough to assemble. Fast delivery and great communication. I would 100% recommend.”

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Posted 4 years ago

“Excellent customer service and also delivery guys extremely polite and adhered to the wearing of mask and 2m rule”

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Posted 4 years ago

“Easy to order, fast delivery. High quality goods. Will definitely use again”

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Posted 4 years ago

“I bought a beautiful console table from 123 Furniture and I am so pleased with it. I live in Ireland and so I was a bit hesitant about getting it here from England. But it was no bother to them. It arrived early in perfect condition. delighted with their customer service. Will buy again.”

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Posted 4 years ago

“I ordered Safina Rolltop Double Ottoman Bed in Silver/Grey Velvet, its a lovely bed and quite easy to build at a great price compared to others. the day delivery was due the company would not come into the street due to ice on the road, I did get it 5 days after my original date when I contacted Furniture 123 they refunded my delivery fee, which I was happy with, I have bought from Furniture 123 before, very good online company I would buy from again.”

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Posted 4 years ago

“Item was exactly as shown on website. Best price around. Excellent contact throughout. Received order within days, well packed and excellent delivery during bad weather.”

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Posted 4 years ago

“Easy to order, quick delivery No problems”

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Posted 4 years ago

“Brilliant company kept me updated and delivered the morning of the day I selected plus I got a text the day before with a time window for delivery. The bunk beds are so well made and look fab.”

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Posted 4 years ago

“Really love this bed. Looks so much more expensive than it was. Good quality. My Husband managed to put it together in about 2 and half hours so wasn’t to bad. He said it was quite straight forward.”

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Posted 4 years ago

“Beautiful design and looks amazing. Quite difficult to assemble to definitely worth it!”

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Posted 4 years ago

“We placed our order for 6 dining chairs late Sunday evening, I didn’t pay for fast delivery and they arrived Tuesday morning so well done Furniture 123. The chairs are beautiful, stylish and we’re simple to put together. We love them and we’ve recommended furniture 123 to several friends and family already. So,happy with our chairs and the delivery and the ease of putting together”

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Posted 4 years ago

“Gorgeous, comfy , stylish ! Everything I wanted and at a great price .”

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Posted 4 years ago

“We ordered a lovely console table it’s beautiful.Great next day delivery! Very easy to put together very happy 😃”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews