Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely desk arrived really quick and very good quality thank you”

Helpful Report

Posted 4 years ago

“Great service and kept well informed throughout The delivery driver was really great. Very pleased”

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Posted 4 years ago

“beautiful piece of furniture looks stunning. Only complaint was a faulty magnetic door bolt where plastic edge was missing. Now written for a replacement”

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Posted 4 years ago

“Absolutely amazing product and great delivery service. 10/10 in all aspects!”

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Posted 4 years ago

“We love our new furry ottoman and fits loads inside - great quality product,”

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Posted 4 years ago

“We ordered a grey cabin bed for our son to maximise space in the box room of our home. The shelving unit at the end was removable as it is feee standing. As the bed is positioned close to two walls we have used the shelving unit as his tv/gaming unit. The bed and shelving/drawers are sturdy and good quality. The pull out desk is a real bonus too. The delivery was great, we were well Informed of date and time and the item was delivered following all social Distancing guidelines. The only thing I would suggest is that labelling the boxes would have helped. We weren’t sure which box had which item in and having labelled boxes would have been beneficial for building the bed. There were also a few little areas where the paint finish isn’t perfect on the bed, however it’s no where visible so we carried on building. Overall my son is very happy with his new bed and I love that there is storage room underneath, the kids could even make a den under there.”

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Posted 4 years ago

“We bought an excellent product we love. Delivery was perfect and so quick. Thank you Furniture 123, we will buy again.”

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Posted 4 years ago

“My tv unit is fantastic. Overall great service.”

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Posted 4 years ago

“Looks great in our dinning room, great service and arrived before the due date, happy me”

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Posted 4 years ago

“Great customer service, quick and kind delivery, beautiful colour and easy build 👍🏻”

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Posted 4 years ago

“Very good choice, well priced, quick delivery and very friendly and covid aware delivery men. I highly recommend them”

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Posted 4 years ago

“Great service and products. Had a problem with the original order after it was delivered but it was easily rectified! We love the products and would definitely use this company again! Thanks!”

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Posted 4 years ago

“Great prices and fantastic producs, lots to choose from.”

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Posted 4 years ago

“Delivery was spot on product very well built for flat pack happy customer friendly service”

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Posted 4 years ago

“Great company to deal with. Fast and efficient. Great delivery, well done 👏 good service.”

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Posted 4 years ago

“Great choice and quality, easy to order and delivery on time. My chest of drawers (3) were so well packaged it took quite a while to unpack! I also had a slight problem with a mark on one drawer, couldn’t fault the customer service and the speed of resolving my problem was great. I also have now ordered again more furniture.”

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Posted 4 years ago

“Over the moon with my fireplace & nest of coffee tables , fabulous quality. The whole experience from start to finish was so easy , delivery was exactly as promised ! Will definitely be using furniture 123 in the future 😊”

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Posted 4 years ago

“Gorgeous item looks much more expensive arrived so quickly - it’s just perfect!!”

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Posted 4 years ago

“Furniture item was as shown very happy with item and quick delivery”

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Posted 4 years ago

“Excellent service and product. Had a slight issue with delivery but was to do with carrier not Furniture 123 who were very helpful with my query which was quickly sorted. Would definitely use this company again”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews