Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality product & prompt delivery . Thank you.”

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Posted 4 years ago

“Fast delivery. Great service.”

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Posted 4 years ago

“Fast delivery. The draws look really nice when put together. Over all pleased with them for the price. We did need to use a electric drill to put some of the screws in.”

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Posted 4 years ago

“Product as expected. Arrived quickly as promised. Thank you. Will use you again.”

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Posted 4 years ago

“Happy with the order process and while I had to wait a few weeks I had expected delivery updates which was much appreciated”

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Posted 4 years ago

“Great product, great communication, speedy delivery. Fantastic!”

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Posted 4 years ago

“Excellent service from start to finish. They kept me informed every step of the way. The delivery guys were great. They rang me 45 minutes before arriving and were exactly on time. I will definitely be using Furniture 123 in the future and highly recommend them.”

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Posted 4 years ago

“Excellent quality. No problems with delivery. Would use this company again.”

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Posted 4 years ago

“Ordered the blush ottoman arrived after only 2days very pleased with the quality, packaging, deliver by APC. I WOULD HAVE NO HESITATION IN BUYING FURTHER ITEMS FROM 123 FURNITURE.”

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Posted 4 years ago

“Amazing, ordered on Tuesday arrived on Wednesday absolutely love it 😍”

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Posted 4 years ago

“Great service.. ordered easily online and it arrived by 7:30am the following day. My daughter loves her new cabin bed thank you”

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Posted 4 years ago

“Had a little issue the the wardrobe I ordered which was delivered swiftly and the delivery team was superb, and the issue was resolved wonderfully well and I would recommend to family and friends without hesitation”

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Posted 4 years ago

“First time I have purchased anything from Furniture 123 and was really 8 pressed with ease and speed of delivery. I purchased a bed, it was very well packaged and delivery men were very good with delivery.”

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Posted 4 years ago

“Great service, delivery was on time and sofa is perfect! Will definitely order from here again!”

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Posted 4 years ago

“Perfect delivery on time drivers were brilliant and very friendly and observed social distancing, item was very well packaged and no damage, building tv unit was a breeze full instructions very easy to understand and all parts required were there, definitely will use again”

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Posted 4 years ago

“Very pleased with log store and the price which was very competitive. Delivered well ahead of schedule and service from courier was also very good. Would recommend and use again”

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Posted 4 years ago

“Good communication throughout.good delivery well packaged. Nice looking furniture”

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Posted 4 years ago

“Purchased table and benches, happy overall, good quality for the price, just thought the finish would have looked a little different as obviously you don't actually see the product when ordering online. No problems with deliveries. Good reliable company.”

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Posted 4 years ago

“Beautiful piece of furniture and looks great in the room Also very well made Packaging top class and delivery on time and communication regarding delivery excellent So pleased with your company and will use you again”

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Posted 4 years ago

“So very impressed with my new fire and the delivery was excellent , ordered one day received it next day, the delivery men were so polite and helpful I would definitely recommend you to my friends”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews