Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient on delivery nest of tables is exactly what I wanted good quality.”

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Posted 4 years ago

“great product, good quality and found the instructions easy to follow. Delivery was really quick and although I had a small issue with the mattress the company was very helpful and resolved it quickly couldn't of sked for better service. My son loves his bed.”

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Posted 4 years ago

“A stylish bedframe , good value and quick delivery as well”

Furniture 123 5 star review on 1st April 2021

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Posted 4 years ago

“Very good and excellent service”

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Posted 4 years ago

“Very friendly and helpful customer service. There was no problems to return the faulty item.Francesca was keeping me up to date and helped along the way. I will definitely recommend this reliable website and order myself again if I will find what I’m looking for. Many thanks.”

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Posted 4 years ago

“Although there was an issue with faulty bar stools, the customer service team were excellent in organising replacements. Communication and delivery timescales were fantastic.”

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Posted 4 years ago

“Packages arrived earlier than anticipated First class service, have not opened the boxes, but once I do I will let you know what the unit looks like with another review”

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Posted 4 years ago

“Good service honest website and very helpful delivery people. Thank you. Not put the bed together yet as still decorating but looking forward to finishing the project.”

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Posted 4 years ago

“Fantastic customer service”

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Posted 4 years ago

“Excellent service once again ✊🏽🙏🏻❤️”

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Posted 4 years ago

“Excellent service, beautiful bed.”

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Posted 4 years ago

“Fantastic, speedy delivery. I took a gamble and ordered a mirror which arrived well packaged and in perfect condition.”

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Posted 4 years ago

“Quick delivery, well packed,”

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Posted 4 years ago

“Fast delivery, easy to assemble and daughter loves her new bed.”

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Posted 4 years ago

“Very impressed with the whole service after sales keeping us up to date with delivery was excellant”

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Posted 4 years ago

“Beautiful chairs. Prompt delivery. Happy customer”

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Posted 4 years ago

“Great product quality, easy assembly and precise manufacturing.”

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Posted 4 years ago

“Tv table looks great in our lounge. Good quality and a reasonable price. A couple of delivery changes but still only a few weeks from initial order.”

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Posted 4 years ago

“Very good quality, fast and efficient delivery. Polite and helpful team.”

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Posted 4 years ago

“Absolutely delighted with the service. We ordered a message WC, sink and fittings. All items arrived in perfect condition. They were very well packaged and arrived very quickly. Prices were very good.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews