Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a lovely and beautiful chair. Amazing quality and the service was brilliant and quick.”

Furniture 123 5 star review on 22nd March 2021

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Posted 4 years ago

“Beautiful chaise lounges to choose from that I didn’t see anywhere else. Competitive price, great website and very fast delivery.”

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Posted 4 years ago

“I love the nest of tables I bought, great quality and delivered really promptly”

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Posted 4 years ago

“Great quality bed delivered in just 2 days ! I’m very happy !”

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Posted 4 years ago

“Delivery was on time and item is sturdy”

Furniture 123 5 star review on 21st March 2021

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Posted 4 years ago

“Excellent service. Product good quality”

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Posted 4 years ago

“I'm really impressed this bed, not only was it value for money it was great quality. We ordered a similar looking bed from Made (Skye in blue) and unfortunately it had to be returned due to the quality. This bed is, comfortable, sturdy, good quality and looks great! Love it.”

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Posted 4 years ago

“Very quick delivery - came quicker than the date we selected (luckily we were home) great quality and set it up in about 45 mins - looks amazing and exactly what we thought!”

Furniture 123 5 star review on 19th March 2021

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Very impressed quick delivery and lovely stools for the kitchen everyone comments on them really easy and quick to assemble would definitely recommend”

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Posted 4 years ago

“Very comfortable chairs at a good price with a super fast delivery!”

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Posted 4 years ago

“It was delivered on time by 2 lovely gentlemen. It put together great. Looks lovely. Will recommend furniture 123 to friends and family”

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Posted 4 years ago

“I am very happy - in fact, very impressed with my purchase. My bed was delivered within two days and not only has transformed the appearance of my bedroom but also the quality of sleep. It's amazing how much more comfortable my mattress feels on different bed frame. I got an ottoman bed and cannot believe the capacity. Very pleased.”

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Posted 4 years ago

“Delivery was earlier than the first date given. But this fitted better for us .impressed with quality and beat the competitors on price. Came fully assembled just the handles to fit it was a doddle. Thank you Furniture 123.”

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Posted 4 years ago

“My daughter loves the bed. It’s solid and it allows us to go in the bed with her to keep her company. Also the drawers and shelves are very useful. We are very satisfied with it!”

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Posted 4 years ago

“Great purchase and fast delivery. Will be shopping here again!”

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Posted 4 years ago

“Very good service. Great value sofa which looks lovely. Professional and fast delivery.”

Furniture 123 5 star review on 18th March 2021

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Posted 4 years ago

“I have Scandi Briana table and TV unit. I purchased them because of good reviews, good price and material but I was a bit wary as the colour on the picture was not very convincing. They look so much better in reality than online!!! The feel of the veneer is not sleek like cheap sticker, it has texture to it and the pattern looks amazing. The colour is standard oak, maybe a bit on the paler side, with beautiful eggshell finish. It is oiled, not waxed or lacquered, so it doesn't feel sticky and can be upkept with good oil regularly to stay pretty for years. Both pieces feel nicely heavy and look like quality pieces - they were not exactly cheap but they look more expensive then the reasonably priced furniture that they are. The table top has beautiful chamfer and looks like solid oak, not veneer. I'm serious, no one could ever tell. If I needed more oak units I would definitely buy them from here. If I could suggest something it would be to redo the pictures for the web shop. They just don't do justice to those things. The delivery was super smooth and quick as well, and the packaging is not random - it is engineered. No damage possible whatsoever. I am simply so impressed and love my new furniture so much, it puts a smile on my face everytime I look or work at it. The wood is lovely, the finish is high quality, the looks are modern yet classic, the price is great. Would recommend 11/10.”

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Posted 4 years ago

“The chair and footstool are excellent quality and value. The delivery, whilst not cheap was also excellent. I was kept informed throughout by email and text and on the day of delivery, the providers phoned me and text me with a one-hour window. They were extremely respectful of my home and made the experience just perfect. I am very happy with my purchase and would order from you again .”

Furniture 123 5 star review on 15th March 2021

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Posted 4 years ago

“Excellent your delivery was earlier than scheduled”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews