Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful sofa, delivery was delayed by a day and we received an immediate refund. Would highly recommend”

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Posted 4 years ago

“Excellent piece of furniture, beautiful colour, very comfy (the dog loves it 😂). Apart from a few delivery date changes everything has run smoothly...worth the wait though.”

Furniture 123 5 star review on 22nd March 2021

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Posted 4 years ago

“Beautiful chair/sofa. Excellent delivery time”

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Posted 4 years ago

“Found them very good at keeping me informed with everything regarding my order and really nice and helpful over the phone.”

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Posted 4 years ago

“delivered earlier than planned very friendly and and helpful”

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Posted 4 years ago

“The table was perfect so I bought a 2nd one. price was very reasonable for quality and workmanship. delivery was rapid and on time. item description very accurate and order undamaged. Communication with customer service was fast and resolved within 1 hour. I would give it 5 out of 5.”

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Posted 4 years ago

“a lovely and beautiful chair. Amazing quality and the service was brilliant and quick.”

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Posted 4 years ago

“Beautiful chaise lounges to choose from that I didn’t see anywhere else. Competitive price, great website and very fast delivery.”

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Posted 4 years ago

“I love the nest of tables I bought, great quality and delivered really promptly”

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Posted 4 years ago

“Great quality bed delivered in just 2 days ! I’m very happy !”

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Posted 4 years ago

“Delivery was on time and item is sturdy”

Furniture 123 5 star review on 21st March 2021

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Posted 4 years ago

“Excellent service. Product good quality”

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Posted 4 years ago

“I'm really impressed this bed, not only was it value for money it was great quality. We ordered a similar looking bed from Made (Skye in blue) and unfortunately it had to be returned due to the quality. This bed is, comfortable, sturdy, good quality and looks great! Love it.”

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Posted 4 years ago

“Very quick delivery - came quicker than the date we selected (luckily we were home) great quality and set it up in about 45 mins - looks amazing and exactly what we thought!”

Furniture 123 5 star review on 19th March 2021

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Very impressed quick delivery and lovely stools for the kitchen everyone comments on them really easy and quick to assemble would definitely recommend”

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Posted 4 years ago

“Very comfortable chairs at a good price with a super fast delivery!”

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Posted 4 years ago

“It was delivered on time by 2 lovely gentlemen. It put together great. Looks lovely. Will recommend furniture 123 to friends and family”

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Posted 4 years ago

“I am very happy - in fact, very impressed with my purchase. My bed was delivered within two days and not only has transformed the appearance of my bedroom but also the quality of sleep. It's amazing how much more comfortable my mattress feels on different bed frame. I got an ottoman bed and cannot believe the capacity. Very pleased.”

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Posted 4 years ago

“Delivery was earlier than the first date given. But this fitted better for us .impressed with quality and beat the competitors on price. Came fully assembled just the handles to fit it was a doddle. Thank you Furniture 123.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews