Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love my lamps! So many people have complemented as well. They look lush in my living room The only down side was the delivery wait. I think i waited a month and a half! But was kept informed so over happy .”

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Posted 4 years ago

“We were extremely pleased with the speed and quality of the service and delivery. Things could not have been better.”

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Posted 4 years ago

“Great aftercare”

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Posted 4 years ago

“Excellent service, Kept you in the know of what’s happening, can’t praise this company enough. Credit to all customer service nothing was to much trouble to contact you as soon as possible, from one happy customer. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

Furniture 123 5 star review on 4th April 2021

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Posted 4 years ago

“Very efficient on delivery nest of tables is exactly what I wanted good quality.”

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Posted 4 years ago

“great product, good quality and found the instructions easy to follow. Delivery was really quick and although I had a small issue with the mattress the company was very helpful and resolved it quickly couldn't of sked for better service. My son loves his bed.”

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Posted 4 years ago

“A stylish bedframe , good value and quick delivery as well”

Furniture 123 5 star review on 1st April 2021

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Posted 4 years ago

“Very good and excellent service”

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Posted 4 years ago

“Very friendly and helpful customer service. There was no problems to return the faulty item.Francesca was keeping me up to date and helped along the way. I will definitely recommend this reliable website and order myself again if I will find what I’m looking for. Many thanks.”

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Posted 4 years ago

“Although there was an issue with faulty bar stools, the customer service team were excellent in organising replacements. Communication and delivery timescales were fantastic.”

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Posted 4 years ago

“Packages arrived earlier than anticipated First class service, have not opened the boxes, but once I do I will let you know what the unit looks like with another review”

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Posted 4 years ago

“Good service honest website and very helpful delivery people. Thank you. Not put the bed together yet as still decorating but looking forward to finishing the project.”

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Posted 4 years ago

“Fantastic customer service”

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Posted 4 years ago

“Excellent service once again ✊🏽🙏🏻❤️”

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Posted 4 years ago

“Excellent service, beautiful bed.”

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Posted 4 years ago

“Fantastic, speedy delivery. I took a gamble and ordered a mirror which arrived well packaged and in perfect condition.”

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Posted 4 years ago

“Quick delivery, well packed,”

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Posted 4 years ago

“Fast delivery, easy to assemble and daughter loves her new bed.”

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Posted 4 years ago

“Very impressed with the whole service after sales keeping us up to date with delivery was excellant”

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Posted 4 years ago

“Beautiful chairs. Prompt delivery. Happy customer”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews