Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price. Great delivery Highly recommended 👌”

Helpful Report

Posted 4 years ago

“Ordered the Roxy Console table/Desk to use as a desk and I am very happy with the quality. Had to be assembled but extremely well made. Lovely sturdy high white gloss finish. Delivery was quick, all round very pleased and would definitely order from this website again.”

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Posted 4 years ago

“Excellent service. Prompt delivery.”

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Posted 4 years ago

“I am really glad I've ordered this set of furniture. They are really comfortable, even for sleeping. Velvet is so nice and blue colour is amazing. I would buy again. They are beautiful. Really pleased.”

Furniture 123 5 star review on 2nd March 2021

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Posted 4 years ago

“Purchased a bed for my daughter , beautifully made, prompt delivery, very happy with service.”

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Posted 4 years ago

“Fantastic service! Ordered an ottoman and for the price wasn’t expecting it to be as great as it was. Highly recommend! Super quick delivery.”

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Posted 4 years ago

“Excellent quality product & prompt delivery . Thank you.”

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Posted 4 years ago

“Fast delivery. Great service.”

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Posted 4 years ago

“Fast delivery. The draws look really nice when put together. Over all pleased with them for the price. We did need to use a electric drill to put some of the screws in.”

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Posted 4 years ago

“Product as expected. Arrived quickly as promised. Thank you. Will use you again.”

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Posted 4 years ago

“Happy with the order process and while I had to wait a few weeks I had expected delivery updates which was much appreciated”

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Posted 4 years ago

“Great product, great communication, speedy delivery. Fantastic!”

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Posted 4 years ago

“Excellent service from start to finish. They kept me informed every step of the way. The delivery guys were great. They rang me 45 minutes before arriving and were exactly on time. I will definitely be using Furniture 123 in the future and highly recommend them.”

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Posted 4 years ago

“Excellent quality. No problems with delivery. Would use this company again.”

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Posted 4 years ago

“Ordered the blush ottoman arrived after only 2days very pleased with the quality, packaging, deliver by APC. I WOULD HAVE NO HESITATION IN BUYING FURTHER ITEMS FROM 123 FURNITURE.”

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Posted 4 years ago

“Amazing, ordered on Tuesday arrived on Wednesday absolutely love it 😍”

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Posted 4 years ago

“Great service.. ordered easily online and it arrived by 7:30am the following day. My daughter loves her new cabin bed thank you”

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Posted 4 years ago

“Had a little issue the the wardrobe I ordered which was delivered swiftly and the delivery team was superb, and the issue was resolved wonderfully well and I would recommend to family and friends without hesitation”

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Posted 4 years ago

“First time I have purchased anything from Furniture 123 and was really 8 pressed with ease and speed of delivery. I purchased a bed, it was very well packaged and delivery men were very good with delivery.”

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Posted 4 years ago

“Great service, delivery was on time and sofa is perfect! Will definitely order from here again!”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews