Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,000 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 6,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with all my purchases. The white gloss bedroom furniture looks amazing. Quick delivery and very reasonable prices.”

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Posted 4 years ago

“After weeks of searching for my dining chairs then to find they were out of stock at most places I finally found them at furniture 123! Really happy with them and very easy to put together”

Furniture 123 5 star review on 3rd August 2021

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Posted 4 years ago

“Love love love this beauty ! Stylish comfort great value”

Furniture 123 5 star review on 2nd August 2021

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Posted 4 years ago

“Great quality item very impressed with the high end quality of my product, the way it was packaged and the quick delivery and communication. Highly recommended and I will definitely be ordering again.”

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Posted 4 years ago

“new fitted kitchen, a new floor and now a new table & chairs from Furniture 123. The customer service price & delivery was just right”

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Posted 4 years ago

“Quick delivery and kept up to date with delivery”

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Posted 4 years ago

“Very easy, stress free return and replacement thanks to awesome five star customer service. Will definitely use again.”

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Posted 4 years ago

“We ordered a dining table and chairs that was in stock, delivery was on the day as promised, while I was assembling the chairs two pieces of them was missing,a phone call to customer care was all it took to sort it out and the new chairs where delivered the following day,that is what I call very good service,thank you 123”

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Posted 4 years ago

“Customer service team is fast and resourceful. They update you so it feels like they’re checking up on you. Even tho my item was delayed they handled it professionally to a point I forgot about getting upset. I ordered a velvet 3 seater with chrome legs. SO SOFT AND COMFY EXCEEDED MY EXPECTATIONS. Delivery team worked very hard getting my sofa up my flight of stairs and we’re very friendly. Will definitely tell my family about this company.”

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Posted 4 years ago

“Fast and efficient also really impressed with how well our items were packed.”

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Posted 4 years ago

“Excellent quality and value for money, so pleased with our purchase. Your delivery service is the best I have ever used.”

Furniture 123 5 star review on 9th July 2021

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Posted 4 years ago

“Very fast delivery. Excellent customer service, kept me updated with dispatch and delivery information. Beautiful quality item. Would definitely buy from them again.”

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Posted 4 years ago

“Ordered a sofa and it was delivered within 2 days however it was too big to fit in the lift so it was sent back by the delivery men , I got in touch with the team and had the smaller version delivered within 2 days! So impressed with the customer service , everyone I spoke to was swift to action my request. The sofa is so beautiful and great quality!! It’s definitely a statement piece and whilst the shade was slightly different than the photo, it’s even more beautiful and I’m super pleased with it.”

Furniture 123 5 star review on 6th July 2021

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Posted 4 years ago

“wow i just love my coffee table, the one i wanted was a 7 week wait and i opted for an "A Grade" one instead, perfect and a little cheaper and got i within 24 hours !!! excellent value for money, stunning, i love it. i will be back”

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Posted 4 years ago

“Great experience. No issues at all.”

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Posted 4 years ago

“No problem with price delivery and refund minor issues with parts of bedroom order customer service quickly solved them and sent out next day delivery most happy”

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Posted 4 years ago

“Super customer service! Ordered a sofa and a couple months later there was an issue with the leg. I sent photos and spoke over the phone with the customer service team. Not only did they replace the leg, they replaced the whole sofa! Prompt pickup and delivery. Will definitely be recommending to family and friends!”

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Posted 4 years ago

“Very prompt service”

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Posted 4 years ago

“I ordered an ottoman exactly as described really lovely lots of storage and very strong to sit on. Ordering and delivery was very quick, let me know when it was being delivered, delivery chap was very helpful. All round a very good shopping experience. Many thanks, would thoroughly recommend this company.”

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Posted 4 years ago

“Absolutely brilliant service and I love the new sofa! I was sceptical because of the cheap price but it’s amazing. So so happy! Very quick delivery. I’m a landlady and have Airbnb’s. I’ll definitely be buying more furniture with you guys going forward.”

Furniture 123 5 star review on 1st July 2021

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 6,000 reviews