Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely wardrobe and prompt delivery. We are very pleased with our purchase.”

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Posted 4 years ago

“Delivered on time, good quality and value for money.”

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Posted 4 years ago

“Perfect match to existing furniture and reasonably easy to assemble although probably longer that stated time if it’s your first attempt.”

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Posted 4 years ago

“Desk was delivered super quick, well packaged and is of excellent quality. Love it.”

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Posted 4 years ago

“Was really pleased with the quality of the furniture and the service provided , Could not fault it Well done furniture 123”

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Posted 4 years ago

“Great sofa delivered within 2 days delivery driver rang me when he was within half an hour very helpful”

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Posted 4 years ago

“Lovely solid item. High gloss finish. Only down side were a few scratches on the underside and two of the holes had been painted over making it difficult to screw in screws.”

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Posted 4 years ago

“Excellent value for money , great delivery , all round service very good”

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Posted 4 years ago

“Great looking Bed. So much extra storage and the price point was great. Delivery was simple and delivered to my door which is a top floor flat.”

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Posted 4 years ago

“Absolutely amazing, chairs arrived 2 days earlier than expected to start with. Bought 2 chairs from the used in showroom section and got a £40 discount. Was told there was slight damage on the wooden legs, even showed pictures. Damage was hardly noticeable and the chair seats were immaculate. Every thing was brilliant, price, service and quality.”

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Posted 4 years ago

“Fast delivery, great little bench.”

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Posted 4 years ago

“Perfect size for the space I have. Glad I made the purchase and very easy to assemble”

Furniture 123 5 star review on 7th January 2021

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Posted 4 years ago

“I purchased an office chair and it arrived next day via DPD. I was very impressed with the delivery service and general communication. The chair itself is really good quality. Overall I am very happy and would use Furniture123 again.”

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Posted 4 years ago

“We purchased the bed on a Wednesday night and our new bed was delivered on Saturday morning. The price of the bed £200+ cheaper than anywhere else. Very sturdy bed. So far so good.”

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Posted 4 years ago

“Amazing quality for the price. Base is solid and really sturdy. The marble effect top is gorgeous and looks like real marble. Really impressed overall and as I paid extra for next day delivery it came the following day with a time slot given by the couriers. Fab company would defo recommend!”

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Posted 4 years ago

“Very good quick service”

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Posted 4 years ago

“Fantastic company”

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Posted 4 years ago

“Paid for next day delivery when ordering quite late in the day but it arrived on time and the product was great quality and easy to put together. Lovely chair and had a lot of comments on it!”

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Posted 4 years ago

“Love ordering from this company, have done many times , you know exactly when your getting your order from start to finish, and the products are always as described. Never been disappointed.”

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Posted 4 years ago

“Everything was very easy to put together and I'm happy with the service. Thank you”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews