Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy! Dining table is perfect, excellent quality and was easy to assemble. It was delivered within two days of placing the order, great service.”

Helpful Report

Posted 4 years ago

“Absolutely delighted. Delivery very quick. Assembly instructions very comprehensive. Never received an item that was so well packed. The chest of drawers looks, and is, a quality item. Will certainly use the company again and would highly recommend. ( Just one small criticism - the plastic veneer on the inside of one of the side panel sections was damaged and peeling off. It has been stuck down and doesn't show.) The last paragraph is for information only.”

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Posted 4 years ago

“Brilliant I love my cabinet, nice and easy to put up, good quality wood look very nice, very spacious had a call from driver to see if he could deliver early brilliant service.”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“Very happy with my console. Excellent quality, very solid and came extremely well packaged to avoid transit damage. Good efficient service too.”

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Posted 4 years ago

“Very well made,quick delivery, overall very satisfied”

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Posted 4 years ago

“Informed every step of the way with the delivery. Delivery company very professional and friendly. Product is excellent quality very impressed. The glass dining table and chairs looks brilliant in my home. Will definitely buy more products and recommend.”

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Posted 4 years ago

“perfect. cant fault them at all. always on hand to help.”

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Posted 4 years ago

“Very impressed with the quality, service and fast delivery from furniture123. We ordered a new bed, chest of drawers, a pouffe and a bedside table. I Was a little apprehensive about ordering from a site I hadn’t heard much of before but I will most definitely be continuing to order from this company again. The furniture is great quality and at a really high spec for its reasonable prices. Ordered on Boxing Day and had all the furniture a few days later. So impressed as we wasn’t expecting the delivery until a later date with it being Christmas time. Thank you again furniture 123”

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Posted 4 years ago

“It’s Just like the picture I’m happy with my purchase!”

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Posted 4 years ago

“Customer service was excellent delivery came very quick despite it being Christmas the time slot was very convenient and they called half hour before they arrived which was great!”

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Posted 4 years ago

“Ordered it on 23rd Dec, was due for delivery on 24th Dec which I couldn’t believe! Sadly due to being in a new build property the address couldn’t be found but recieved on 30th Dec. Great table for the money and easy to put together”

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Posted 4 years ago

“Defo recommend these chairs so comfy and modern. Thanks furniture 123”

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Posted 4 years ago

“We love our new chairs for our new kitchen! We bought them to go around our kitchen island & they look gorgeous!! Well worth the money x”

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Posted 4 years ago

“AMAZING STORE! Im so glad I found this store. Large mirrored dressing table arrived quickly, exactly as described- amazing quality and the price was unbelievable! Would definitely shop here again”

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Posted 4 years ago

“Really happy with my tables will definatly order from you again”

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Posted 4 years ago

“Delivered on time, great wardrobes very happy with them . 😊 thank you .”

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Posted 4 years ago

“Beautiful furniture, superb delivery, excellent quality. Highly recommended.”

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Posted 4 years ago

“Easy to do business with, great comma, delivered when you said you would, by pleasant driver and goods are great value for money = perfect”

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Posted 4 years ago

“Beautiful table”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews