Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slim Console Table was delivered quickly and to planned delivery notification. Came flat packed, but was easy to assemble and is sturdy and looks wonderful in my hallway. Being flat packed had notion that this might be flimsy but on the contrary, what a lovely looking well made piece of furniture its turned out to be.”

Helpful Report

Posted 4 years ago

“Absolutely love our new bedside tables and chest of drawers. And they go perfectly with our blue-grey walls. Sturdy construction, excellent packaging, and all came already assembled. Delivery was also super fast, they all got delivered 5 days after we placed the order.”

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Posted 4 years ago

“Very happy with my bed good quality looks gorgeous and more expensive delivered early too. Would recommend to anyone. Spijw to customer services very helpful in these challenging times. Thank you.”

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Posted 4 years ago

“Amazing service from order to delivery. Arrived super fast even over the holiday period. Excellent communication regarding delivery and a fantastic, value for money product at the end. 100% satisfied start to finish and will recommend Furniture123 to family and friends”

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Posted 4 years ago

“Very easy to build. Quick delivery.”

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Posted 4 years ago

“I ordered 2 console tables which were delivered 2 days later. Very easy for my husband to assemble and they look amazing. Very well made and no damage or parts missing. Not the cheapest but we’re exactly the size for my alcoves”

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Posted 4 years ago

“Fast delivery, excellent value, and looks really nice in my hall and landing”

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Posted 4 years ago

“Love our drawers so much! Great quality and looks so chic in our bedroom. We were so impressed that we featured them on our home page on Instagram. We’ve tagged you in our Instagram profile that features the drawers @ourhome19_ Thanks again will definitely be buying the bedside drawers one day!”

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Posted 4 years ago

“Very straight forward in terms of ordering. Delivery was nice and early in the day and I even got a call from the drivers to tell me how long they would be. Also, the bed is incredible!!!”

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Posted 4 years ago

“Brilliant service, reasonable price for a good quality product! Large Item was delivered within a few days of ordering.”

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Posted 4 years ago

“Very quick delivery. Beautiful.products. I am so happy with my TV stand it's such good quality and a great price”

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Posted 4 years ago

“Excellent value for money. Very happy with my purchase thank you. Will definitely order in the future”

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Posted 4 years ago

“Excellent Bunk Beds- Great value for money against the market”

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Posted 4 years ago

“Great service from Furniture 123. We ordered a office desk which arrive within days of placing the order. The desk quality is very good and looks fantastic in situ.”

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Posted 4 years ago

“Delivered well within the estimated time scale and all went without a hitch. Still to put together the Windsor space saving table and chairs”

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Posted 4 years ago

“fantastic quality and value, will look to use them again”

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Posted 4 years ago

“Have ordered 2 king sized ottoman beds and 2 ottoman benches and have been really pleased with the great quality/value for money. Both shipments arrived fairly swiftly too. Would recommend Furniture123 to my friends for sure.”

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Posted 4 years ago

“Amazing I am so proud of my new bed and my kids bunkbed”

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Posted 4 years ago

“Great quality chairs at a reasonable price”

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Posted 4 years ago

“From the moment of ordering my sofa to delivery the service has been exceptional. Very happy with my order.”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews