Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AMAZING STORE! Im so glad I found this store. Large mirrored dressing table arrived quickly, exactly as described- amazing quality and the price was unbelievable! Would definitely shop here again”

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Posted 4 years ago

“Really happy with my tables will definatly order from you again”

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Posted 4 years ago

“Delivered on time, great wardrobes very happy with them . 😊 thank you .”

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Posted 4 years ago

“Beautiful furniture, superb delivery, excellent quality. Highly recommended.”

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Posted 4 years ago

“Easy to do business with, great comma, delivered when you said you would, by pleasant driver and goods are great value for money = perfect”

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Posted 4 years ago

“Beautiful table”

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Posted 4 years ago

“Fantastic quick delivery and so close to Christmas. The bed is amazing, looks so much more expensive than it was.”

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Posted 4 years ago

“Fast delivery of vertical radiator. Still to be installed but expect it to be as ordered.”

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Posted 4 years ago

“Great service, keep you up to date every step of the way .”

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Posted 4 years ago

“Very good quality”

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Posted 4 years ago

“We ordered our furniture and paid for next day delivery (due on Christmas Eve) thinking if it doesn’t turn up we don’t mind as it’s Christmas we can manage with our old one until the new year we weren’t in any kind of rush. Next day comes 9am and it’s here! I was absolutely amazed. The delivery men were so polite and helpful and the sofa is absolutely stunning. I’m so so glad I used this website as there was one on another well known site that were £100 more per sofa and a 16 week wait! Would definitely recommend! Thanks so much.”

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Posted 4 years ago

“We are very happy with our new double bed. It is very well made and it took my husband a couple of hours to put together. It looks beautiful and stylish. It was delivered very quickly and arrived on Christmas Eve as promised. The delivery guys were excellent ringing half an hour before delivery. I received emails to keep me informed from ordering until delivery. We are delighted with the service and would definitely recommend buying from this company.”

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Posted 4 years ago

“Fabulous customer service Ordered my bed on the Tuesday and Got my delivery the next day with a two hour window delivery and couldn’t be happier with the bed great quality .”

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Posted 4 years ago

“Lovely furniture. Delivered right on time! Delivery drivers were very helpful and polite. Will definitely shop for more furniture on here 😁”

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Posted 4 years ago

“Fast and efficient”

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Posted 4 years ago

“Delivery came on time, nice and early slot in time for Christmas and I only ordered a few days before! Delivery men carried it all the way for me too. Ordered the coco house bunk bed, institutions said 3.5 hours for two people! After reading some reviews of people saying the instructions were unclear or hard work I got worried as I was doing it myself (inexperienced female.) had it up in about two hours, with a baby in my other arm for half of it. Instructions were as straight forward as Instructions could come, I actually don’t know how you could make it any clearer? All my pieces were there. The bed looked absolutely incredible once it was up. Super sturdy, me and the boys have been on there and not even a wobble so I have two happy boys! I guess not everyone has had such luck but I can’t say I’ve found a fault anywhere! Would recommend 100%.”

Furniture 123 5 star review on 29th December 2020

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Posted 4 years ago

“Very good service Prompt and easy”

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Posted 4 years ago

“Quality products, fast delivery!”

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Posted 4 years ago

“Nesta On time delivery and very good quality A sideboard which we use as a tv stand. Very sleek and the lights add some ambience. Very pleased with this item.”

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Posted 4 years ago

“Excellent shopping experience. Customer service was very good. Very sturdy bunk beds excellent value for money. Next day delivery. No delivery charge and no damage to items. I would recommend them.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews