Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service from start to finish. Bunk beds appear strong and sturdy. Built it myself in about six hours, with breaks for several teas.”

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Posted 4 years ago

“Brilliant service, price and swift delivery”

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Posted 4 years ago

“Smooth purchase from start to finish. Will definitely be recommending you to friends and family”

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Posted 4 years ago

“Strong sturdy, cosy and roomy bunk bed with long shelf on each tier. Grand-children love it so do we. Instructions were very clear but it did take two novices about 10 hours to construct!”

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Posted 4 years ago

“Great service fast delivery 👏”

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Posted 4 years ago

“Brilliant so easy ordered it it came on time great service loved my sofa and love chair brilliant”

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Posted 4 years ago

“Very happy! Dining table is perfect, excellent quality and was easy to assemble. It was delivered within two days of placing the order, great service.”

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Posted 4 years ago

“Absolutely delighted. Delivery very quick. Assembly instructions very comprehensive. Never received an item that was so well packed. The chest of drawers looks, and is, a quality item. Will certainly use the company again and would highly recommend. ( Just one small criticism - the plastic veneer on the inside of one of the side panel sections was damaged and peeling off. It has been stuck down and doesn't show.) The last paragraph is for information only.”

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Posted 4 years ago

“Brilliant I love my cabinet, nice and easy to put up, good quality wood look very nice, very spacious had a call from driver to see if he could deliver early brilliant service.”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“Very happy with my console. Excellent quality, very solid and came extremely well packaged to avoid transit damage. Good efficient service too.”

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Posted 4 years ago

“Very well made,quick delivery, overall very satisfied”

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Posted 4 years ago

“Informed every step of the way with the delivery. Delivery company very professional and friendly. Product is excellent quality very impressed. The glass dining table and chairs looks brilliant in my home. Will definitely buy more products and recommend.”

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Posted 4 years ago

“perfect. cant fault them at all. always on hand to help.”

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Posted 4 years ago

“Very impressed with the quality, service and fast delivery from furniture123. We ordered a new bed, chest of drawers, a pouffe and a bedside table. I Was a little apprehensive about ordering from a site I hadn’t heard much of before but I will most definitely be continuing to order from this company again. The furniture is great quality and at a really high spec for its reasonable prices. Ordered on Boxing Day and had all the furniture a few days later. So impressed as we wasn’t expecting the delivery until a later date with it being Christmas time. Thank you again furniture 123”

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Posted 4 years ago

“It’s Just like the picture I’m happy with my purchase!”

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Posted 4 years ago

“Customer service was excellent delivery came very quick despite it being Christmas the time slot was very convenient and they called half hour before they arrived which was great!”

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Posted 4 years ago

“Ordered it on 23rd Dec, was due for delivery on 24th Dec which I couldn’t believe! Sadly due to being in a new build property the address couldn’t be found but recieved on 30th Dec. Great table for the money and easy to put together”

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Posted 4 years ago

“Defo recommend these chairs so comfy and modern. Thanks furniture 123”

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Posted 4 years ago

“We love our new chairs for our new kitchen! We bought them to go around our kitchen island & they look gorgeous!! Well worth the money x”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews