Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,994 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,994 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Set of dining chairs, just what we wanted. Found the delivery a little slow 🐌”

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Posted 6 years ago

“A lovely dressing table used as a desk in the playroom..... looks good and is functional! Good delivery service too and easy to build (with the help of my 12year old)”

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Posted 6 years ago

“Lovely chest of drawers. Not as difficult to assemble as we first thought. Great price. Delivery service first class. Highly recommend.”

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Posted 6 years ago

“Love the console table, exactly what I wanted and as described, easy to put together, just a little issue with lack of delivery information but as soon as I contacted them it was sorted.”

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Posted 6 years ago

“Good quality dresser,fast delivery will recommend to everyone.”

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Posted 6 years ago

“A first time buyer from furniture123 but can easily say I have no regrets in doing so and would recommend them to anyone, reasonable prices for quality goods and an overall efficient service.”

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Posted 6 years ago

“Very prompt delivery . Communication great re: purchase and delivery. Instructions were clearly explained . Every package and piece had a corresponding Letter on it which made building the drawer unit not as difficult as I first thought . The quality is superb and robust . Am very pleased . Will definitely recommend and will be buying from this online retailer again .”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“I have given four stars only because of the delivery system in place. I was unable to contact Furniture 123 direct however did call delivery company who were exceptionally helpful. My daughters bed is gorgeous, really good quality and will last her for a long time.”

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Posted 6 years ago

“Bought fire easy to order price amazing easy delivery and friendly”

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Posted 6 years ago

“Ordered the grey ottoman foot stool, it’s Great quality and looks fab and delivered on time, thanks!”

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Posted 6 years ago

“Got the pink velvet scroll bed, easy to put together and looks great, sturdy too. Only issue was with the courier. They Messed up the delivery days. Took 2 weeks from when I ordered to when I received it.”

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Posted 6 years ago

“All arrived ok and the delivery person was very helpfull in bringing the heavy pieces in , unfortunately it was a little late and made my husband late for work and as he is self employed , this had a negative effect on his customers who were expecting him earlier . As my husband works for the elderly and disabled, this was not ok.”

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Posted 6 years ago

“goods arrived on time, delivery drivers brought product into our home & checked all parts ok, very easy to build & looks so expensive & edgy in our home, would defo recommend”

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Posted 6 years ago

“Product was ordered with a 4week expected delivery but within 48 hours it was delivered. Large box delivered safely and at the expected delivery slot .so easy to put together just needed to twist the legs on. Sofa is of great quality for the price and looks great in my new kitchen/ diner. Love that the chaise part can be either right or left of the sofa or just freestanding . Firm to sit on but very comfortable. Quality and service was fab! Would def order again with Furniture 123.”

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Posted 6 years ago

“Took some putting together but great product at right price when done”

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Posted 6 years ago

“Easy to arrange delivery on my preferred date. Arrived on time. Easy to assemble. Price really good! Very happy. The ottoman itself is good quality and looks really nice.”

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Posted 6 years ago

“Ordered a bunk bed. The ordering was fine. The guys dropped the bed off a few months later. Checked the boxes that night and one of them was wrong, completely different bed and different number box (I didn't think to check at the time because I thought they knew how to do their job) I emailed them and asked to phone next morning, they didnt so my husband did and spent over 30mins on phone. New bit got sent out that day! Took a couple of days to arrive. It was meant to be done for my daughter's birthday so wasn't done till after and family members made a 3 hour journey to put it together, so they had to make that twice. It's a good bed, but won't be ordering from them again!”

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Posted 6 years ago

“Fast delivery and kept up to date with delivery time by text /email . Product exactly as advertised”

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Posted 6 years ago

“As described, perfect many thanks”

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Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,994 reviews