Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,993 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality bedroom furniture, delivered on time as promised. I was left with a pallet load of goods though and now I have to dispose of the pallet?”

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Posted 6 years ago

“Really well made.easy to usemble.grandson loves it.”

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Posted 6 years ago

“Poor customer service! 2 faults with a table and 4 chairs ordered through Furniture123 which I reported when they eventually answered the phone. I received an email twice asking for a photo which I sent both times. No response. I was told I'd receive a call within 24hours to 'discuss' what to do!! No phone call! I suppose I'll have to ring again in the hope I'm not fobbed off again!”

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Posted 6 years ago

“Prompt delivery service, in good condition. I am extremely satisfied with the product.”

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Posted 6 years ago

“My order arrived as planed in good condition as expected.”

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Posted 6 years ago

“This is the worst company that l have ever dealt with in terms of online purchases. There was late and incomplete delivery, lack of response in relation to returns and refunds. Poor response in every respect. Calls were not returned when promised, and large packs of rejected good have not been collected despite repeated requests. Customer services number did not work.”

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Posted 6 years ago

“The beds were delivered the next day. Received regular emails updating me of the process in the meantime. The quality is outstanding. The sturdiest bunk beds l have ever seen. Gorgeous dark grey colour and fantastic price. l had never heard of Furniture 123 and l am extremely happy l gave this company a chance. Recommended.”

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Posted 6 years ago

“Windsor solid oak corner cupboard was delivered on time , no fuss, came fully built and fits beautifully. Would recommend.”

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Posted 6 years ago

“Had an issue with delivery, However, was resolved very quickly. Furniture quality is fantastic! Will definitely use this company again!”

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Posted 6 years ago

“Really helpful service with full information along the way via email.. the product is fantastic and really good quality, delivery came on time as promised with an update on the day to tell me a time slot which was also really useful.. thank you for your great service and product :)”

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Posted 6 years ago

“Fantastic quality and fantastic service xx”

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Posted 6 years ago

“Fantastic service and fantastic quality xx”

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Posted 6 years ago

“I brought two baby pink single sleigh beds, they are absolutely fantastic, my granddaughters love them ! Really easy to put together, strong and sturdy and look great. Worth every penny. Delivered by very friendly people, I don’t have a single complaint. I would happy recommend to anyone.”

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Posted 6 years ago

“In terms of delivery no issues there, came when advised.”

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Posted 6 years ago

“So easy to order and was delivered when they said it would be. Wardrobe came flat packed but was easy to assemble and took less than two hours. Great service, many thanks.”

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Posted 6 years ago

“Small table and 2 chairs: Everything was as ordered, excellent service from start to finish, Yes I would definitely recommend.”

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Posted 6 years ago

“Excellent service and top quality furniture fast delivery highly recommend”

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Posted 6 years ago

“100% happy with this company only took a couple of days to deliver my marble coffee table others were expecting 12 to 18 weeks so all ready for christmas would highly recommend .”

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Posted 6 years ago

“Took me 6 hours to assemble!!!! Not the recommended 1 30 mins you suggested. That's a joke, I think in total I screwed 200+ screws. The chest of draws is nice and fits nicely in my room, but not sure I'd of ordered if i knew every single part needed screening in!!”

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Posted 6 years ago

“Very happy with the service and the quality of the unit. Very happy customer 😊”

Helpful Report

Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,993 reviews