Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a bench for the hallway, it came a couple of days later and is lovely. Very pleased!”

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Posted 5 years ago

“Really happy with the table. Looks the same as picture. Fast delivery, good communication. Will use this company again.”

Furniture 123 5 star review on 26th May 2020

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Posted 5 years ago

“Never heard of this company before so was a bit weary but so glad a did decide to buy from them. Bedside cabinets were quality - worth the money. Delivery was as advised, fast and friendly. Kept us updated all the time of the progress of our delivery.”

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Posted 5 years ago

“Brilliant company from start to finish..living the tv unit !”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Good solid wooden furniture at excellent price. I purchased two 'tester' items and went back for a third. Quick dispatch to NI. I needed extra screws and they were sent out quickly, great customer service. Brilliant furniture at excellent price and not an screw visit from exterior, professional finish.”

Furniture 123 5 star review on 25th May 2020

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Posted 5 years ago

“Very efficient and professional. I had to take my Dad to hospital on the day of delivery and the driver was so good . They left it exactly where I requested and were so polite. Thank you”

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Posted 5 years ago

“Good quality for a reasonable price. Easy to construct, although doors a little tricky !”

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Posted 5 years ago

“I brought a white gloss corner tv unit it looks great well made and good price far delivery”

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Posted 5 years ago

“The wardrobe is very good quality very pleased with it delivery guys were helpful”

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Posted 5 years ago

“Fantastic next day delivery, looks great just took me a little longer to put together than suggested , but very pleased with the outcome. Would definitely buy from here again”

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Posted 5 years ago

“1st class service, only thing was the logs in the box were loose, unsure if they are all here but other than that everything seems fine, fire been tested but not in place yet as husband still painting the room !! Thank you”

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Posted 5 years ago

“Ordered one day and delivered next. Love the table and mirror. Very good quality.”

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Posted 5 years ago

“So glad I found this company, great price and quality wooden furniture. I was pleasantly surprised. I had to request extra screws and they were sent out quickly, good customer service. I have bought from them twice and will do so again”

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Posted 5 years ago

“Very impressed with website/delivery and I absolutely love my lamp. Quality is fab and reasonable price especially as got at a discount. Will definitely used Furniture 123 again :-)”

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Posted 5 years ago

“Very happy with the table overall. The prices was really cheap compared to other solid wood tables out there. This one was almost perfect apart from the colour of the top was too light for what we wanted but I just stained it with natural oak and it was perfect. Next day delivery was brilliant aswell. Chuffed with it and definitely recommend. Just be sure that the colour of the top in the pictures is darker than in person, so would say that top is a very light colour wood not oak colour.”

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Posted 5 years ago

“Delivery on time. The furniture was good quality I have no complaints very happy customer.”

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Posted 5 years ago

“Nice rustic oak wine rack - actually better than one or two reviews - delivered on time. Very happy.”

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Posted 5 years ago

“Very happy with all my purchases. I bought a wardrobe which was easy to assemble and looks fab in my bedroom and a BBQ which again was easy to assemble and cooks just fine. Both very good on price I would definitely recommend.”

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Posted 5 years ago

“Next day quick delivery and furniture was excellent quality even for the price.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews