Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online.. Fast safe delivery with phone call on day from driver with time of delivery.. So pleased with my julien bowen table and chairs... Would certainly buy from this company again”

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Posted 5 years ago

“Excellent service would recommend you to my friends.Very good customer service”

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Posted 5 years ago

“Great product, great service and super speedy delivery, highly recommended.”

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Posted 5 years ago

“very good quality furniture, very pleased”

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Posted 5 years ago

“Found just what I was looking for. Easy to order and very quick delivery time, quality very good too, would recommend.”

Furniture 123 5 star review on 24th May 2020

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Posted 5 years ago

“From ordering to delivery I cannot praise this company enough. Ordered given approx delivery date came before I expected it. Delivery company telephoned me 30 minutes before delivery and it was spot on delivered. Well done to all thank you”

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Posted 5 years ago

“Furniture 123 was very easy to order from, they had plenty of choice! The value is amazing! The quality of my new bed is brilliant, and I’m so impressed! Would recommend to anyone looking for new furniture!”

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Posted 5 years ago

“Excellent in every way. Fantastic quality, value for money & delivery was very fast. Would definitely recommend.”

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Posted 5 years ago

“Fantastic customer service and quality of product was excellent. Highly recommend this company.”

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Posted 5 years ago

“Excellent customer service, superb delivery service and awesome product! Bought a beautiful bed, came without instructions, but customer service was super quick to contact and emailed the instructions instantly :)”

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Posted 5 years ago

“Very polite and right on time”

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Posted 5 years ago

“I bought a leaf table and 4 chairs.and wow what a amazing product ot is very easy to put together and the product is very strong oak wood.will be telling family and friends about you.thank you”

Furniture 123 5 star review on 23rd May 2020

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Posted 5 years ago

“Fantastic service, very fast delivery”

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Posted 5 years ago

“Good service, delivery on time as advised and in tact, nice product.”

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Posted 5 years ago

“Excellent service, excellent quality furniture which looks gorgeous.”

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Posted 5 years ago

“Very good quality for the price and quick friendly delivery.”

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Posted 5 years ago

“Exactly what I wanted. Looks gorgeous at the bottom of the stairs. Solid piece of furniture. Came really well packaged. I love it thankyou”

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Posted 5 years ago

“Arrived on time, looks fantastic!”

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Posted 5 years ago

“We have a small garden... Purchasing the Cube furniture was perfect..looks good..easy to assemble..very happy Delivery was good and kept informed”

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Posted 5 years ago

“Ordered item Friday night, delivered on Monday morning. Very well made quality item, very impressed with quality, price and quick delivery.. Will definitely use this furniture company again!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews