Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, Really pleased with the quality and colour, would definitely recommend to family and friends. Thank you so much”

Furniture 123 5 star review on 21st May 2020

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Posted 5 years ago

“Beautiful quality beds. Easy to assemble with a bit of help. Beds are really sturdy and look fabulous in my children’s bedroom. Fantastic customer service and fast delivery.”

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Posted 5 years ago

“Lovely quality bed, great value for money. Easy to assemble although does take a while to put together. (2 of us, 2hrs). Really pleased with it. Customer service great to. Quick delivery and delivered on time. Would recommend the bed and the company.”

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Posted 5 years ago

“Fawlsey Dining table with 2 chairs and bench looks amazing and is well built. Order came within 3 days, considering the current climate that was super fast.”

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Posted 5 years ago

“Really pleased with my table,great value for money,would recommend.had to wait slightly longer,under the current situation,but was worth the wait”

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Posted 5 years ago

“Excellent product outstand ingredients service”

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Posted 5 years ago

“Great service and value”

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Posted 5 years ago

“Price was great. Delivery was hassle free. Looks amazing with our tv on it.”

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Posted 5 years ago

“Brilliant service great prices quick delivery”

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Posted 5 years ago

“Excellent product for the price, good quality exceeded my expectations.”

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Posted 5 years ago

“This is the second time I’ve ordered from this company and the reason I returned is that the service is excellent and the quality and price of the tables I have ordered is very good value. I chose the date of delivery and the table arrived, no problems whatsoever ever - makes a refreshing change - and I’ll be back again!! Well done and thank you for an easy and pleasurable transaction.”

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Posted 5 years ago

“Beautiful furniture, great service all round a very happy customer”

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Posted 5 years ago

“Delivered on time with very helpful drivers, quality of product was very good and looked excellant when assembled.”

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Posted 5 years ago

“First time buying from this sit. Amazing product. Will defo be back for more stuf..”

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Posted 5 years ago

“Quick delivery continuously kept me up to date with delivery updates.....good looking and good quality bed at reasonable price......”

Furniture 123 5 star review on 20th May 2020

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Posted 5 years ago

“furniture arrived on time delivery team contacted to let me know when they would arrive great service”

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Posted 5 years ago

“Amazing product... love it... great service too.. love our new fire@”

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Posted 5 years ago

“Everything went smooth! I ordered a bed! It came in time as promised even in this weird times! Beautiful and gorgeous! It was easy to assemble ! I appreciated the text msg, update email and call before the delivery! Very happy with the bed (massive space underneath) First class service👍”

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Posted 5 years ago

“Quicker delivery than stated and kept up to date all the way along. As well as being £40 cheaper than the same item elsewhere. Very happy!”

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Posted 5 years ago

“Ordered my dining bench and it was delivered within a week which was amazing! It was so easy to assemble and for the money is good quality. I will definitely be using this company again”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews