Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product Good price Excellent service On time delivery. Would not hesitate to use your company again. Highly recommended”

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Posted 5 years ago

“loved the product I got well made service was great kept upto date with my order an an deleivery would recommend furniture 123 fantastic quality an service”

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Posted 5 years ago

“Quickly dispatched and arrived earlier than indicated on the website.”

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Posted 5 years ago

“Quick friendly delivery service . Really happy with product .”

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Posted 5 years ago

“Speedy delivery & fab furniture”

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Posted 5 years ago

“Great service quick delivery will definitely be using again.”

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Posted 5 years ago

“Table and chairs arrived as expected.”

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Posted 5 years ago

“Excellent service and very fast delivery. Great quality product too”

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Posted 5 years ago

“Great service, very pleased with my lovely table. Thank you all.”

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Posted 5 years ago

“I love my new chairs. Quick delivery also”

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Posted 5 years ago

“Excellent service, and value.”

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Posted 5 years ago

“Excellent price and customer service. Arrived way before expected date - lovely surprise! Helpful, happy delivery men. AND beautiful bed! Easy to assemble. THANK YOU FURNITURE 123”

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Posted 5 years ago

“Excellent value and delivered on time when promised for. I've not been able to assemble yet because of lock down I'm unable to get help in yet. I have every confidence that it will be exellent quality too”

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Posted 5 years ago

“Beautiful item! Arrived within 2 days of ordering. Can’t fault anything. Would definitely use this company again. Thank you”

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Posted 5 years ago

“Coffee table looks really good and arrived quickly”

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Posted 5 years ago

“Product exactly as advertised, delivered on the day they said and polite service. Thank you”

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Posted 5 years ago

“We have ordered two beds from this company over last few weeks and amazing service 🙌 delivery was very quick Will def order again in future”

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Posted 5 years ago

“I always get just what I was looking for at a good value strongly made Furniture . Now need the same but kingsize please?”

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Posted 5 years ago

“Great quality and despite circumstances of pandemic fast delivery.”

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Posted 5 years ago

“Fantastic great reliable company. Beautiful product at excellent price and given the current circumstances I was amazed it arrived so quickly and exactly when they said it would.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews